Network Security Engineer

Job summary

Manage and administer Microsoft Windows clients and servers, including endpoint management via Microsoft Intune and automation through PowerShell. Provide technical support for IT infrastructure, network connectivity, and enterprise printing solutions across the Americas.

Job details

Over 7 years of experience as a Technical Support Expert managing Microsoft Windows clients (Windows 10/11). Over 5 years of experience managing Microsoft Windows Server 2016, 2019, and 2022. Over 3 years of hands-on experience managing workstations through Microsoft Intune, including patch deployment, application packaging, report generation, script execution, and day-to-day endpoint administration. Expert-level knowledge of PowerShell and shell scripting for workstation automation, deployment, and administration. Strong understanding of IT infrastructure, including networking concepts, firewall rules, and connectivity troubleshooting. Experience with INET and enterprise IT infrastructure management. Strong experience managing LRS Printing Solution is highly desirable. Strong knowledge of ITIL processes, particularly Incident Management, Problem Management, and Change Management. Strong experience with Active Directory, including user, group, Group Policy (GPO), and computer object administration. Knowledge of application lifecycle management, including application migrations and upgrades. Strong understanding of Project Management principles and methodologies. Experience supporting and configuring network printers. Excellent written and verbal communication skills. Fluent English is mandatory, as the role supports multiple countries across the Americas. Service-oriented, proactive, committed, and enthusiastic team player. Willingness to work outside standard business hours (8:00 AM–6:00 PM) when required. Bachelor's degree or equivalent qualification.

What you’ll do

Manage and administer Microsoft Windows clients and servers, including endpoint management via Microsoft Intune and automation through PowerShell. Provide technical support for IT infrastructure, network connectivity, and enterprise printing solutions across the Americas.

Requirements

Requires over 7 years of technical support experience with Windows clients and 5 years with Windows Server. A bachelor's degree and fluency in English are mandatory, along with strong knowledge of ITIL processes and Active Directory.

Listed skills

• Change Management · Preferred
• Incident Management · Preferred
• Active Directory · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Microsoft Windows Client
• Windows Server
• Microsoft Intune
• PowerShell
• Shell Scripting
• Network Security
• Firewall Rules
• Active Directory
• Group Policy (GPO)
• ITIL
• LRS Printing Solution
• Application Lifecycle Management
• Project Management
• Connectivity Troubleshooting
• Incident Management
• Change Management

Job areas

• Technology
• Security & Safety
• Engineering
• Customer Service & Support
• Software