TECHNICAL SALES COORDINATOR

Job summary

Identify upselling opportunities with existing customers, prepare technical materials and proposals, and follow up on proposals in coordination with account managers. Build and maintain customer relationships, distribute newsletters and other customer communications, and update price lists.

Job details

Technical Sales Coordinator Horraire : Full time Emplacement : Montreal Head Office Industrie : Telecommunications, IP Telephony, Unified Messaging & Internet Services IP4B Telecom is expanding its sales territory to include all regions across Canada. The company is currently seeking channel sales partners. Founded in 1992, IP4B Telecom is now a full-service provider of highly competitive business solutions. The only true one-stop telecom provider in the country, we operate a Canada-wide network. Duties (reporting to the Director of Sales and Marketing) Soliciting current customers to capitalize on upselling opportunities and prompt a meeting with our account managers Putting together the technical literature requested by customers (MACD) and packaging them into proposals, then following up on said proposals Assisting our account managers with drafting proposals Establishing and nurturing business ties with customers Handling the email distribution of our newsletter and other communications intended for customers Updating the price list as required Requirements DEC Diploma of Collegiate Studies in administration, marketing, technology or related field Minimum five years customer service and/or sales experience Minimum five years business telecom experience Extensive experience dealing with business customers (e.g. sales, customer service, technical support) Very sound command of business phone systems (PBX) Knowledge of SIP connections, computer networks Excellent command of Office Suite computer programs, especially Excel, PowerPoint and Word Excellent command of written French Bilingualism, spoken and written Contact If you’re interested in the position, please email us your résumé at: emploi@ip4b.ca MTL 514 444-4742 Monday to Friday 9 a.m. to 5 p.m. Back to list

What you’ll do

Identify upselling opportunities with existing customers, prepare technical materials and proposals, and follow up on proposals in coordination with account managers. Build and maintain customer relationships, distribute newsletters and other customer communications, and update price lists.

Requirements

Requires a college diploma in administration, marketing, technology, or a related field, along with at least five years of customer service or sales experience and five years of business telecommunications experience. Candidates should have extensive experience with business customers, strong knowledge of PBX systems, SIP connections, and computer networks, excellent Microsoft Office skills, excellent written French, and spoken and written bilingual ability.

Listed skills

• Technical Documentation · Preferred
• Customer service · Preferred
• Microsoft Excel · Preferred
• Sales · Preferred
• Microsoft Word · Preferred
• Upselling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales
• Business Telecommunications
• Upselling
• Proposal Preparation
• Technical Documentation
• Account Management Support
• Customer Relationship Management
• Email Communications
• Price List Maintenance
• PBX Systems
• SIP Connections
• Computer Networks
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word

Job areas

• Sales
• Customer Service & Support
• Technology
• Administrative