Opens an external site
- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
Welcome and assist customers, answer calls, schedule appointments, maintain patient files, and direct patients to the appropriate professional. Perform pretest exams, handle invoicing and collections, close at the end of the day, order products through the computer system, and follow up with customers.
Job details
Optometric Assistant IRIS ST-BRUNO, QC We offer a stimulating and warm work environment. You will join outstanding colleagues who emphasize mutual aid, team spirit and good humor. Our team shares the values of passion, honesty and respect. The kindness and well-being of our employees are at the heart of our priorities. Our mission is to provide high quality products and services to all patients. The prestigious FORBES magazine has named IRIS The Visual Group the best employer in the optical industry and 38th best employer in all industries combined. We are looking for an optometrist assistant and sales consultant. The position is full-time, with one evening to be determined. Job description: • Greet customers in a professional, courteous and attentive manner • Answer the phone • Book appointments for patients • Open and update patient files • Direct the patient to the right professional based on their needs • Perform pretest exams • Take care of invoicing and collections • End of the day closing • Place certain product orders via the computer system • Follow up with customers IRIS offers you a very stimulating and dynamic work environment. You are entitled to these benefits as a member of our big family. Such as : • Competitive remuneration • Advantageous online bonus program • A free pair of glasses each year and other discounts • EFAP: Employee and Family Assistance Program • Employee recognition program, team building activities and more Do you have the following? • Experience with customer service • An interest in the field of optics • A sense of organization and attention to detail • Likes working in a team • Easy smile • Ease with computers • Multitasking • Autonomous, resourceful, motivated • Good communication and interpersonal skills Evening Schedule : No Weekend Schedule : No Do you recognize yourself in this description? Are you interested in this position? We would be delighted to meet you!
What you’ll do
Welcome and assist customers, answer calls, schedule appointments, maintain patient files, and direct patients to the appropriate professional. Perform pretest exams, handle invoicing and collections, close at the end of the day, order products through the computer system, and follow up with customers.
Requirements
Candidates should have customer service experience and an interest in optics, along with strong organization, attention to detail, and computer skills. The role also calls for teamwork, multitasking, autonomy, resourcefulness, motivation, and good communication and interpersonal skills.
Benefits
- Competitive Remuneration
- Online Bonus Program
- Free Annual Pair of Glasses
- Employee Discounts
- Employee and Family Assistance Program
- Employee Recognition Program
- Team-Building Activities
Listed skills
- Customer service · Preferred
- Organization · Preferred
- Attention to detail · Preferred
- Teamwork · Preferred
- Multitasking · Preferred
- Communication · Preferred
- interpersonal skills · Preferred
- Appointment Scheduling · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Optical Industry Interest
- Organization
- Attention to Detail
- Teamwork
- Computer Skills
- Multitasking
- Autonomy
- Resourcefulness
- Motivation
- Communication
- Interpersonal Skills
- Appointment Scheduling
- Patient File Management
- Pretest Exams
- Invoicing and Collections
- Invoicing
- Honesty
- Detail Oriented
- Interpersonal Communications
- Sales
- Optics
- Collections
- Team Building
- Greeting Customers
- Setting Appointments
Job areas
- Healthcare
- Customer Service & Support
- Sales
- Retail
- Administrative
- Optometrist Assistant
- Unclassified Specialized Occupation
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