Certified Optometric Assistant

Job summary

The role involves greeting patients, managing appointments, and performing pretest exams while maintaining patient files. Additionally, the assistant will handle invoicing, collections, and product ordering to ensure smooth daily operations.

Job details

Optometric Assistant - IRIS IRIS SALABERRY-DE-VALLEYFIELD, Full-time We offer a stimulating and warm work environment. You will join outstanding colleagues who emphasize mutual aid, team spirit and good humor. Our team shares the values of passion, honesty and respect. The kindness and well-being of our employees are at the heart of our priorities. Our mission is to provide high quality products and services to all patients. The prestigious FORBES magazine has named IRIS The Visual Group the best employer in the optical industry and 38th best employer in all industries combined. Experience in the field of optics îs an asset, but not required. You will be trained on site! Job description: • Greet customers in a professional, courteous and attentive manner • Answer the phone • Book appointments for patients • Open and update patient files • Direct the patient to the right professional based on their needs • Perform pretest exams • Take care of invoicing and collections • End of the day closing • Place certain product orders via the computer system • Follow up with customers IRIS offers you a very stimulating and dynamic work environment. You are entitled to these benefits as a member of our big family. Such as : • Competitive remuneration • Advantageous online bonus program • A free pair of glasses each year and other discounts • EFAP: Employee and Family Assistance Program • Employee recognition program, team building activities and more Do you have the following? • Experience with customer service • An interest in the field of optics • A sense of organization and attention to detail • Likes working in a team • Easy smile • Ease with computers • Multitasking • Autonomous, resourceful, motivated • Good communication and interpersonal skills Evening Schedule : No Week-end Schedule : No Do you recognize yourself in this description? Are you interested in this position? We would be delighted to meet you!

What you’ll do

The role involves greeting patients, managing appointments, and performing pretest exams while maintaining patient files. Additionally, the assistant will handle invoicing, collections, and product ordering to ensure smooth daily operations.

Requirements

Candidates should possess strong customer service, communication, and organizational skills with a high level of attention to detail. While experience in the optics field is considered an asset, it is not required as on-site training is provided.

Benefits

• Competitive remuneration
• Advantageous online bonus program
• Free pair of glasses each year
• Employee and family assistance program
• Employee recognition program
• Team building activities

Listed skills

• Customer service · Preferred
• Communication · Preferred
• interpersonal skills · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Teamwork · Preferred
• Multitasking · Preferred
• Appointment Scheduling · Preferred
• invoicing · Preferred
• Collections · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication
• Interpersonal skills
• Organization
• Attention to detail
• Teamwork
• Computer literacy
• Multitasking
• Resourcefulness
• Appointment scheduling
• Invoicing
• Collections
• Honesty
• Detail Oriented
• Interpersonal Communications
• Customer Service
• Optics
• Team Building
• Greeting Customers
• Setting Appointments

Job areas

• Healthcare
• Customer Service & Support
• Retail
• Administrative
• Optometric Assistant
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives

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