Receptionist - Optometric assistant
The receptionist/optometric assistant is responsible for managing patient communications, scheduling appointments, and handling invoicing and insurance payments. They also perform clinical tasks such as pre-testing patients, preparing exam rooms, and assisting doctors with equipment.
- On-site
- Berthierville, QC
- Posted Aug 4, 2026
- 1 position
Job summary
IRIS BERTHIERVILLE is looking for a Receptionist / Optometric assistant ---------------------------------------- If you are passionate customer service, you are the right person for this position. You will have an exciting and varied job, based on the well-being of your patients, advice and service. Full-time position What we are looking for: * Experience in customer service * Ability to communicate with people * Comfortable taking and making phone calls * Good learning skills * High proficiency in English: be able to fluently communicate in English, both verbally and in writing * Works well in a team and independently Receptionist/Optometric assistant’s primary responsibilities are: * Answering phone calls, emails, taking correct information and answering all questions efficiently, collecting health information * Greet patients and a friendly courteous way and schedule or cancel optical examinations and appointments. * Invoicing and/or insurance payments from patients. * Pre-testing patients, prepping exam rooms, cleaning and setting up equipment, and showing patients how to care for contact lenses, perform tests such as OCT and VF. * Answer a high volume of calls and maintain a high pace level of work * Assisting the doctors when needed IRIS offers you a very stimulating work environment. You will be entitled to many benefits by joining our great family. Such as: * Advantageous bonus program in place * Group insurance with access to remote physicians at no cost * Personal days * Access to a pension fund * Free annual eye care * Benefits for your friends and family! Evening schedule : Tuesday & Thursday Evenings may vary Weekend schedule : No
What you’ll do
The receptionist/optometric assistant is responsible for managing patient communications, scheduling appointments, and handling invoicing and insurance payments. They also perform clinical tasks such as pre-testing patients, preparing exam rooms, and assisting doctors with equipment.
Requirements
Candidates must have strong customer service skills, the ability to communicate effectively, and high proficiency in English. The role requires the ability to handle a high volume of calls and work both independently and as part of a team.
Benefits
• Advantageous bonus program • Group insurance • Access to remote physicians • Personal days • Pension fund • Free annual eye care • Benefits for friends and family
Listed skills
- Time managementPreferred
- Customer servicePreferred
- TeamworkPreferred
- CommunicationPreferred
- Data entryPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Communication
- Phone etiquette
- Invoicing
- Insurance processing
- Pre-testing patients
- Equipment maintenance
- Contact lens instruction
- OCT testing
- VF testing
- Scheduling
- Data entry
- Teamwork
- Time management
- Customer Service
- Contact Lenses
- English Language
- Pension Funds
Job areas
- Healthcare
- Customer Service & Support
- Administrative
- Retail
- Optometric Assistant
- Ophthalmic Technician
- Dispensing Opticians
- Ophthalmic Medical Technicians
Additional details
- Minimum experience
- 0+ years
- Posting language
- English
- Working hours
- 40 hours per week