Receptionist - Optometric assistant

Job summary

The receptionist/optometric assistant is responsible for managing patient communications, scheduling appointments, and handling administrative tasks like invoicing. They also assist doctors by preparing exam rooms, performing diagnostic tests, and educating patients on contact lens care.

Job details

IRIS SAINT-EUSTACHE is looking for a Receptionist / Optometric assistant ---------------------------------------- If you are passionate customer service, you are the right person for this position. You will have an exciting and varied job, based on the well-being of your patients, advice and service. Full-time position What we are looking for: * Experience in customer service * Ability to communicate with people * Comfortable taking and making phone calls * Good learning skills * High proficiency in English: be able to fluently communicate in English, both verbally and in writing * Works well in a team and independently Receptionist/Optometric assistant’s primary responsibilities are: * Answering phone calls, emails, taking correct information and answering all questions efficiently, collecting health information * Greet patients and a friendly courteous way and schedule or cancel optical examinations and appointments. * Invoicing and/or insurance payments from patients. * Pre-testing patients, prepping exam rooms, cleaning and setting up equipment, and showing patients how to care for contact lenses, perform tests such as OCT and VF. * Answer a high volume of calls and maintain a high pace level of work * Assisting the doctors when needed IRIS offers you a very stimulating work environment. You will be entitled to many benefits by joining our great family. Such as: * Advantageous bonus program in place * Group insurance with access to remote physicians at no cost * Personal days * Access to a pension fund * Free annual eye care * Benefits for your friends and family! Evening schedule : No Weekend schedule : No

What you’ll do

The receptionist/optometric assistant is responsible for managing patient communications, scheduling appointments, and handling administrative tasks like invoicing. They also assist doctors by preparing exam rooms, performing diagnostic tests, and educating patients on contact lens care.

Requirements

Candidates must have strong customer service skills, the ability to communicate effectively, and proficiency in English. The role requires a high level of organization to manage a high volume of calls and maintain a fast-paced work environment.

Benefits

• Advantageous bonus program • Group insurance • Access to remote physicians • Personal days • Pension fund • Free annual eye care • Benefits for friends and family

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Appointment Scheduling · Preferred
• Communication · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication
• Phone etiquette
• Invoicing
• Insurance processing
• Appointment scheduling
• Pre-testing patients
• Equipment maintenance
• Contact lens instruction
• OCT testing
• VF testing
• Teamwork
• Time management
• Customer Service
• Contact Lenses
• English Language
• Pension Funds

Job areas

• Healthcare
• Customer Service & Support
• Administrative
• Optometric Assistant
• Ophthalmic Technician
• Dispensing Opticians
• Ophthalmic Medical Technicians