Receptionist - Optometric assistant

Job summary

The receptionist/optometric assistant is responsible for managing patient communications, scheduling appointments, and handling billing and insurance payments. They also assist doctors by preparing exam rooms, cleaning equipment, and performing clinical pre-tests on patients.

Job details

The receptionist/optometric assistant is responsible for managing patient communications, scheduling appointments, and handling billing and insurance payments. They also assist doctors by preparing exam rooms, cleaning equipment, and performing clinical pre-tests on patients. Candidates must have strong customer service skills and the ability to communicate fluently in English, both verbally and in writing. The role requires the ability to handle a high volume of calls and work effectively both in a team and independently.

What you’ll do

The receptionist/optometric assistant is responsible for managing patient communications, scheduling appointments, and handling billing and insurance payments. They also assist doctors by preparing exam rooms, cleaning equipment, and performing clinical pre-tests on patients.

Requirements

Candidates must have strong customer service skills and the ability to communicate fluently in English, both verbally and in writing. The role requires the ability to handle a high volume of calls and work effectively both in a team and independently.

Benefits

• Advantageous bonus program
• Group insurance
• Remote physician access
• Personal days
• Pension fund
• Free annual eye care
• Benefits for friends and family

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Communication · Preferred
• Data entry · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication
• Phone etiquette
• Invoicing
• Insurance processing
• Patient scheduling
• Pre-testing
• Equipment maintenance
• Contact lens instruction
• OCT testing
• VF testing
• Data entry
• Teamwork

Job areas

• Healthcare
• Customer Service & Support
• Administrative

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