Receptionist - Optometric assistant

IRIS MONT-TREMBLANT is looking for a Receptionist / Optometric assistant -------------------------------------------------------------------------------- If you are passionate customer service, you are the right person for this position. You will have an exciting and varied job, based on the well-being of your patients, advice and service. Full-time position What we are looking for: * Experience in customer service * Ability to communicate with people * Comfortable taking and making phone calls * Good learning skills * High proficiency in English: be able to fluently communicate in English, both verbally and in writing * Works well in a team and independently Receptionist/Optometric assistant’s primary responsibilities are: * Answering phone calls, emails, taking correct information and answering all questions efficiently, collecting health information * Greet patients and a friendly courteous way and schedule or cancel optical examinations and appointments. * Invoicing and/or insurance payments from patients. * Pre-testing patients, prepping exam rooms, cleaning and setting up equipment, and showing patients how to care for contact lenses, perform tests such as OCT and VF. * Answer a high volume of calls and maintain a high pace level of work * Assisting the doctors when needed IRIS offers you a very stimulating work environment. You will be entitled to many benefits by joining our great family. Such as: * Advantageous bonus program in place * Group insurance with access to remote physicians at no cost * Personal days * Access to a pension fund * Free annual eye care * Benefits for your friends and family! Evening schedule : No Weekend schedule : No

The receptionist/optometric assistant is responsible for managing patient communications, scheduling appointments, and handling billing and insurance payments. They also assist doctors by preparing exam rooms, cleaning equipment, and performing clinical pre-tests on patients.

Candidates must have strong customer service skills and the ability to communicate fluently in English, both verbally and in writing. The role requires the ability to handle a high volume of calls and work effectively both in a team and independently.

• Advantageous bonus program • Group insurance • Remote physician access • Personal days • Pension fund • Free annual eye care • Benefits for friends and family

• Customer servicePreferred
• TeamworkPreferred
• CommunicationPreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication
• Phone etiquette
• Invoicing
• Insurance processing
• Patient scheduling
• Pre-testing
• Equipment maintenance
• Contact lens instruction
• OCT testing
• VF testing
• Data entry
• Teamwork

• Healthcare
• Customer Service & Support
• Administrative

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week