Dispatch Analyst

As a Dispatch Analyst, you will provide analytical, reporting, and operational support for Irving Energy Home Heat through data analysis, business reporting, and tank monitor asset management. Your goal will be to deliver accurate insights, maintain reliable operational data, and support effective business decision-making. Your success will be measured by your ability to provide timely reporting, identify opportunities for improvement, maintain accurate system and asset information, and collaborate effectively with cross-functional teams to improve operational efficiency and service excellence. Kindly note that this is an 18-month fixed term position. What We Offer: Work Environment – Work onsite at our Crown St location in Saint John, NB with access to our fitness facility Competitive Compensation – Including an annual bonus plan, pension plan, and parking allowance Flexible Benefits Plan – In effect from day one and offers three levels of coverage to select from to meet your unique, personal needs Paid Vacation – Plus an annual option to purchase additional vacation, too Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program Your Responsibilities: Maintain accurate configuration, tracking and maintenance records for tank monitors within internal systems, ensuring equipment information is up to date and properly tracked Manage the setup, transfer, recovery, and inventory of tank monitors to ensure efficient day-to-day operations Ensure accurate and timely system updates for newly installed tank monitors, including customer, location, and equipment information Coordinate warranty repairs and refurbishment activities to maximize equipment availability and support cost-effective operations Track inventory levels across locations to minimize installation delays and reduce emergency purchasing costs. Gather and analyze information from multiple systems and departments to identify trends, opportunities, and areas for improvement, providing recommendations to support business objectives Participate in system upgrades and enhancements by testing new functionality, validating results, and providing feedback prior to implementation Collaborate with schedulers, managers, and cross-functional teams to provide operational insights, reporting, and assistance for new initiatives and service-related projects Perform additional duties and analysis as required to support departmental objectives and continuous improvement initiatives Your Skills: Proficiency in Microsoft Excel, data analysis and Power BI / Power Query Strong attention to detail and accuracy Strong technical aptitude and ability to learn new systems Effective communication and collaboration skills Ability to manage multiple priorities in a fast-paced environment Your Experience: Post secondary education or equivalent experience in Business or related field 1-3 years experience in a similar role Experience working with data, reporting, and multiple business systems is preferred The expected salary range for this position is $54,380 - $67,975. Placement within range will be based on relevant experience, qualifications, and skills. Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.​ Job Requirements - Work Experience Business Job Requirements - Education Bachelors: Business Administration

The Dispatch Analyst provides analytical and operational support through data analysis, reporting, and tank monitor asset management. They are responsible for maintaining accurate equipment records, coordinating repairs, and collaborating with cross-functional teams to improve operational efficiency.

Candidates should have post-secondary education in Business or a related field and 1-3 years of experience in a similar role. Proficiency in Microsoft Excel, Power BI, and Power Query is required, along with strong technical and analytical skills.

• Annual bonus plan • Pension plan • Parking allowance • Flexible benefits plan • Paid vacation • Wellness allowance • Paid personal care days • Employee & family assistance program • Paid volunteer day • Donation matching program

• Power BIPreferred
• Attention to detailPreferred
• Data analysisPreferred
• Microsoft ExcelPreferred
• CommunicationPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Microsoft Excel
• Data analysis
• Power BI
• Power Query
• Attention to detail
• Technical aptitude
• Communication
• Collaboration
• Asset management
• Reporting
• Inventory management
• System maintenance
• Data Reporting
• Operational Efficiency
• Workplace Inclusivity
• Business Objectives
• Effective Communication
• Data Analysis
• Asset Management
• Business Administration
• Business Reporting
• Business Systems
• Decision Making
• Continuous Improvement Process
• Oil and Gas
• Operational Data Store
• Operations
• Personal Care
• Purchasing
• Technical Acumen
• Detail Oriented

• Data & Analytics
• Energy
• Logistics
• Administrative
• Dispatch Analyst
• Dispatcher
• Telephone Switchboard Operators
• Dispatchers, Except Police, Fire, and Ambulance

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Apply by

Aug 21, 2026

Posting language

English

Working hours

40 hours per week