UX Designer - Senior

Toronto, ON
On-site
Posted Oct 27, 2026
1 position

Opens LinkedIn

Employment type: Full-time
Experience level: Senior · 7+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level

Job summary

Lead user research, service design, journey mapping, usability testing, and the creation of accessible designs for complex digital services. Develop and validate user experiences across dashboards, forms, workflows, and account-based services while collaborating with stakeholders, developers, and testers.

Job details

Senior UX Designer Position Overview Seeking a Senior UX Designer with 7+ years of experience leading user-centred design for complex digital services and enterprise platforms. The successful candidate will conduct user research, develop intuitive and accessible designs, and collaborate with cross-functional teams to deliver consistent user experiences. Work Arrangement: On-site, 5 days per week. Key Responsibilities Lead user research, journey mapping, service blueprinting, and usability testing. Develop personas, information architecture, wireframes, prototypes, and interaction designs. Design dashboards, forms, workflows, notifications, and account-based experiences. Ensure designs meet accessibility standards, including AODA and WCAG. Apply enterprise design systems, reusable components, and responsive design principles. Facilitate design workshops, present recommendations, and collaborate with stakeholders. Support developers and testers through implementation, design reviews, and validation. Mandatory Qualifications Minimum Experience: 7+ years in UX design, including experience delivering complex digital services. User-Centred and Service Design Experience leading UX and service design for complex transactional services. Experience creating journey maps, service blueprints, wireframes, prototypes, and interaction specifications. User Research and Usability Experience conducting user research, stakeholder interviews, usability testing, and design validation with diverse user groups. Accessibility and Design Standards Knowledge of AODA and WCAG accessibility requirements. Experience applying enterprise design systems and accessible interaction patterns. Communication and Collaboration Excellent written, verbal, visual, presentation, and facilitation skills. Experience collaborating with multidisciplinary Agile teams and senior stakeholders. Work Arrangement Candidates must be available to work on-site five days per week. Desired Skills and Experience Senior UX Designer Position Overview Seeking a Senior UX Designer with 7+ years of experience leading user-centred design for complex digital services and enterprise platforms. The successful candidate will conduct user research, develop intuitive and accessible designs, and collaborate with cross-functional teams to deliver consistent user experiences. Work Arrangement: On-site, 5 days per week. Key Responsibilities Lead user research, journey mapping, service blueprinting, and usability testing. Develop personas, information architecture, wireframes, prototypes, and interaction designs. Design dashboards, forms, workflows, notifications, and account-based experiences. Ensure designs meet accessibility standards, including AODA and WCAG. Apply enterprise design systems, reusable components, and responsive design principles. Facilitate design workshops, present recommendations, and collaborate with stakeholders. Support developers and testers through implementation, design reviews, and validation. Mandatory Qualifications Minimum Experience: 7+ years in UX design, including experience delivering complex digital services. User-Centred and Service Design Experience leading UX and service design for complex transactional services. Experience creating journey maps, service blueprints, wireframes, prototypes, and interaction specifications. User Research and Usability Experience conducting user research, stakeholder interviews, usability testing, and design validation with diverse user groups. Accessibility and Design Standards Knowledge of AODA and WCAG accessibility requirements. Experience applying enterprise design systems and accessible interaction patterns. Communication and Collaboration Excellent written, verbal, visual, presentation, and facilitation skills. Experience collaborating with multidisciplinary Agile teams and senior stakeholders. Work Arrangement Candidates must be available to work on-site five days per week.

What you’ll do

Requirements

Requires at least seven years of UX design experience, including leadership of UX and service design for complex transactional services. Candidates must have experience with user research, usability testing, accessibility standards such as AODA and WCAG, enterprise design systems, and multidisciplinary Agile collaboration.