NOC Engineer · Tier 3 (overnight rotation)
Provide Tier 3 overnight NOC support, including SSHing into servers and reading logs to resolve technical issues. Handle high-priority tickets related to hosting, DNS, SSL, and production outages.
- On-site
- Toronto, ON
- Posted Jul 29, 2026
- Apply by Aug 20, 2026
- 1 position
Job summary
Contact support Real humans. Toronto timezone. Front-line support can SSH into your server, read your logs, and actually fix things. No outsourced call centre to escape. Open a ticket Your name Email TopicTechnical hosting / DNS / SSLBilling invoices / refundsMigrationsSales pre-purchase PriorityNormalHighUrgent (production down) Message Steps to reproduce, error messages, screenshots — anything helps. A real person reads every message.
What you’ll do
Provide Tier 3 overnight NOC support, including SSHing into servers and reading logs to resolve technical issues. Handle high-priority tickets related to hosting, DNS, SSL, and production outages.
Requirements
The candidate must be able to perform advanced technical troubleshooting and server-level fixes. Experience with hosting environments and DNS/SSL management is required.
Other relevant skills
Identified from the job description. Confirm important requirements above.
- SSH
- Log Analysis
- Technical Hosting
- DNS
- SSL
- Server Management
- Troubleshooting
Job areas
- Technology
- Customer Service & Support
- Engineering
- Software
- Consulting
Additional details
- Minimum experience
- 5+ years
- Apply by
- Aug 20, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level