Supply Chain and Customer Service Coordinator

Job summary

Coordinate purchasing, supplier deliveries, inbound material planning, inventory monitoring, and customer order requirements. Process customer releases and inquiries, maintain accurate ERP records, and work with warehouse, operations, and customer service teams to resolve supply chain issues.

Job details

We’re excited to share an opportunity for an existing vacancy as a Supply Chain & Customer Service Coordinator in the London, Ontario area. Our client, an established international organization supporting the automotive manufacturing industry, is seeking a detail-oriented professional to join their growing team. This position offers a unique blend of purchasing, inbound material planning and customer service responsibilities. The successful candidate will play a key role in ensuring material availability, coordinating supplier deliveries and supporting customer requirements in a collaborative environment. Daily responsibilities may include but are not limited to: Coordinate purchasing activities, including purchase order processing, supplier communication and order follow-ups. Manage inbound material planning to ensure inventory availability and timely customer deliveries. Monitor supplier schedules, outstanding orders, material shortages and inventory levels. Review customer forecasts and purchasing requirements to support material planning. Support customer service activities, including order processing, delivery updates and customer inquiries. Coordinate customer releases, order changes and shipping requirements with internal departments. Maintain accurate purchasing, inventory and customer records within ERP systems. Collaborate with warehouse, operations and customer service teams to resolve supply chain challenges. Mandatory Requirements: Previous experience in purchasing, procurement, material planning or supply chain coordination within manufacturing or distribution. Experience managing purchase orders, supplier communications and inventory requirements. Strong computer skills, including Microsoft Excel and ERP systems. Excellent organizational skills with strong attention to detail. Ability to manage multiple priorities and work independently. Strong written and verbal communication skills. Preferred Requirements: Experience within automotive manufacturing, Tier 1/Tier 2 suppliers or industrial distribution. Familiarity with automotive customer requirements, EDI releases and forecasting. Experience with Microsoft Dynamics NAV / Navision. Knowledge of inventory replenishment, supplier scheduling and material planning. Salary Range: $65,000 - $75,000 If you are interested in learning more about the Supply Chain & Customer Service Coordinator job opportunity please submit your updated resume to logan@itecgroup.ca. We are recruitment industry leaders committed to quality service, integrity, respect and equal opportunity. We pride ourselves on a personalized recruitment process driven by experienced professionals. We do not use AI in our recruitment decisions; each candidate is evaluated based on their unique experience, skills, and fit for the role. Accommodations are available to all applicants upon request throughout our recruitment process. Please contact us at admin@itecgroup.ca or 1-877-682-8889 x223 if you require accommodation. We will work with all applicants to accommodate their accessibility needs. By applying for this position you are consenting to receive electronic messages related to the consideration of employment through itec group and its clients. Should you wish to stop receiving electronic communications at any time, simply let us know at unsubscribe@itecgroup.ca

What you’ll do

Coordinate purchasing, supplier deliveries, inbound material planning, inventory monitoring, and customer order requirements. Process customer releases and inquiries, maintain accurate ERP records, and work with warehouse, operations, and customer service teams to resolve supply chain issues.

Requirements

Candidates need experience in purchasing, procurement, material planning, or supply chain coordination in manufacturing or distribution, including purchase orders, supplier communication, and inventory requirements. Strong Excel and ERP skills, organization, attention to detail, communication, and the ability to manage priorities independently are required; automotive experience and Microsoft Dynamics NAV/Navision are preferred.

Listed skills

• Procurement · Preferred
• Inventory management · Preferred
• Microsoft Excel · Preferred
• ERP systems · Preferred
• Customer service · Preferred
• Forecasting · Preferred
• Organization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Purchasing
• Procurement
• Material Planning
• Supply Chain Coordination
• Purchase Order Processing
• Supplier Communication
• Inventory Management
• Microsoft Excel
• ERP Systems
• Customer Service
• Order Processing
• Forecasting
• EDI Releases
• Supplier Scheduling
• Organization
• Written And Verbal Communication

Job areas

• Logistics
• Manufacturing
• Customer Service & Support

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