Terminal Manager

Job summary

Lead the terminal’s transportation and courier operations, ensuring safe, efficient, cost-effective freight movement and achievement of cost, service, quality, safety, and asset-utilization targets. Develop and engage employees, monitor performance indicators, and implement continuous improvement initiatives in collaboration with cross-functional teams.

Job details

Midland Transport is seeking a results-driven Terminal Manager to lead the day-to-day operations for our Truro Terminal. This is a key leadership role responsible for ensuring the safe, efficient, and cost-effective movement of freight while maintaining exceptional service standards for our customers. The ideal candidate is an experienced operations leader with a strong background in warehouse, distribution, transportation, and inventory management. You thrive in a fast-paced environment, enjoy leading teams, and are passionate about continuous improvement. Midland is proud to offer a competitive salary and benefits package, including but not limited to: • A flexible health, drug, dental, and vision plan • Employee & Family Assistance Programs • Health & wellness reimbursements, includes gym memberships, fitness classes or online workout programs • Maternity leave top-up program (if applicable) • RRSP matching program • Opportunities to take part in job related training and development as well as 24/7 access to online curated learning • Growth and progression opportunities within Midland and the larger network of the JD Irving group of companies • Hybrid Work Schedule (if applicable) to provide you the flexibility to work from home up to 2 days per week RESPONSIBILITIES * Lead terminal transportation and/or courier operations to achieve budgeted targets related to cost, safety, service, quality, and asset utilization. * Drive operational excellence through effective planning, execution, and performance management across all terminal functions. * Foster a highly engaged workforce by promoting a positive culture, strong communication, and employee involvement. * Lead, coach, and develop direct reports to achieve and exceed operational and financial performance objectives. * Ensure the successful implementation and sustainability of the Irving Management System and continuous improvement initiatives. * Champion a culture of safety, accountability, and operational discipline throughout the terminal. * Demonstrate strong leadership and consistently model the Irving Values in all interactions and decision-making. * Support talent development through coaching, performance management, succession planning, and employee development initiatives. * Monitor key performance indicators (KPIs) and implement action plans to improve productivity, service quality, and overall terminal performance. * Collaborate with cross-functional teams to identify opportunities for process improvements and operational efficiencies. QUALIFICATIONS * University degree in Business Administration, Supply Chain, Logistics, Operations Management, or a related field. * 4-7 years of progressive leadership experience in transportation, logistics, distribution, or operations management. * Proven ability to lead teams and deliver strong operational and financial results. * Excellent written and verbal communication skills, with the ability to effectively communicate across all levels of the organization. * Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. * Demonstrated leadership capabilities, including coaching, mentoring, employee development, and performance management. * Strong problem-solving and decision-making skills with a focus on continuous improvement. * Ability to build and maintain positive working relationships with employees, customers, and business partners. * Experience managing budgets, operational metrics, and key performance indicators (KPIs). * Proficiency with Microsoft Office applications and operational reporting tools. * Strong understanding of safety, service, quality, and productivity standards within a transportation or logistics environment. * Results-oriented mindset with a demonstrated ability to drive accountability and achieve business objectives.

What you’ll do

Lead the terminal’s transportation and courier operations, ensuring safe, efficient, cost-effective freight movement and achievement of cost, service, quality, safety, and asset-utilization targets. Develop and engage employees, monitor performance indicators, and implement continuous improvement initiatives in collaboration with cross-functional teams.

Requirements

Requires a university degree in business administration, supply chain, logistics, operations management, or a related field, along with 4–7 years of progressive leadership experience in transportation, logistics, distribution, or operations. Candidates should demonstrate team leadership, budget and KPI management, strong communication and organizational skills, and knowledge of safety, service, quality, and productivity standards.

Benefits

• Flexible Health, Drug, Dental, and Vision Plan
• Employee and Family Assistance Programs
• Health and Wellness Reimbursements
• Maternity Leave Top-Up Program
• RRSP Matching Program
• Job-Related Training and Development
• Online Learning Access
• Growth and Progression Opportunities

Listed skills

• Continuous Improvement · Preferred
• Problem solving · Preferred
• Decision Making · Preferred
• Distribution Management · Preferred
• Microsoft Office · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Transportation Operations
• Logistics Management
• Distribution Management
• Warehouse Management
• Inventory Management
• Team Leadership
• Coaching and Mentoring
• Performance Management
• Budget Management
• KPI Monitoring
• Continuous Improvement
• Operational Planning
• Safety Management
• Problem-Solving
• Decision-Making
• Microsoft Office
• Supply Chain
• Accountability
• Organizational Skills
• Business Objectives
• Talent Development
• Service Standards
• Planning
• Logistics
• Business Administration
• Decision Making
• Communication
• Continuous Improvement Process
• Training And Development
• Warehousing
• Leadership
• Problem Solving
• Key Performance Indicators (KPIs)
• Mentorship
• Operational Excellence
• Operations Management
• Operational Reporting
• Operations
• Coaching
• Succession Planning
• Verbal Communication Skills
• Process Improvement

Job areas

• Logistics
• Transportation
• Management & Leadership
• Terminal Manager
• Logistics Supervisor
• Supply, Distribution and Related Managers
• Supply Chain Managers
• Transportation, Storage, and Distribution Managers

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