Truck Shop Foreman

Job summary

Lead and manage the operations of the truck shop to ensure high-quality service and customer satisfaction. Oversee the technical capabilities of the team while maintaining a commitment to safety and quality.

Job details

We are currently seeking qualified candidates for the Truck Shop Foreman role at our Saint John location. We're looking for an experienced Truck and Transport Red Seal Technician who is enthusiastic, highly motivated, has proven leadership skills, and is passionate about providing excellent customer service. We offer: Salary range: $60,000-$70,000 Competitive Wages Quarterly bonus Registered retirement savings plan with company match Health, dental, vision and prescription benefits Life insurance and disability benefits Maternity leave top-up program Paid vacation and paid sick time Fitness reimbursement program Paid training Uniform allowance program Employee recognition program Company discounts Excellent training opportunities Responsibilities Coordinate Service work in order of appointment and priority Provide estimates in a timely and accurate manner Communicate service work scope to technicians to ensure customer expectations are met Assist Service Advisors in their scheduling duties by monitoring workload and maximizing bay utilization Monitor repair progress against estimates and update Service Advisors & customer with any changes Ensure warranty conditions are met Quality check completed Repair Orders (RO) Coach technicians on work order tracking and related system functions Ensure that the system accurately reflects technician time Minimize unbilled labour through diligent work scheduling and planning Adhere to and enforce company safety policies Ensure shop is cleaned after each jobs Monitor shop equipment Perform technician evaluations When required fill in for Service Advisor Qualifications Relevant post-secondary education and/or equivalent industry experience Truck and Transport Red Seal preferred Energetic, enthusiastic, and team oriented Exceptional organization, decision making and problem-solving abilities Strong interpersonal and leadership skills Well-developed written and verbal communication skills Computer skills (experience with Microsoft Excel is a must) Commitment to quality and safety Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly. We appreciate your interest in our company however only those candidates selected for an interview will be contacted. Universal Truck and Trailer is Atlantic Canada's largest heavy-duty truck dealership featuring the most up-to-date dealer service bays in Southern New Brunswick and Prince Edward Island. We are an authorized sales, service, parts and warranty dealership for premium products Freightliner and Western Star Trucks. In addition, we service most makes and models for class 6, 7, and 8 vehicles, including luxury class RVs. We focus on exceeding customer requirements through continuously developing our team and building technical capabilities.

What you’ll do

Lead and manage the operations of the truck shop to ensure high-quality service and customer satisfaction. Oversee the technical capabilities of the team while maintaining a commitment to safety and quality.

Requirements

Candidates should ideally be a Red Seal Truck and Transport Technician with relevant post-secondary education or industry experience. Strong leadership, communication, and computer skills, specifically in Microsoft Excel, are required.

Benefits

• Competitive Wages • Quarterly Bonus • Registered Retirement Savings Plan With Company Match • Health Insurance • Dental Insurance • Vision Insurance • Prescription Benefits • Life Insurance • Disability Benefits • Maternity Leave Top Up Program • Paid Vacation • Paid Sick Time • Fitness Reimbursement Program • Paid Training • Uniform Allowance Program • Employee Recognition Program • Company Discounts

Listed skills

• Customer service · Preferred
• written communication · Preferred
• Problem solving · Preferred
• Organization · Preferred
• interpersonal skills · Preferred
• Leadership · Preferred
• Safety Compliance · Preferred
• Microsoft Excel · Preferred
• Decision Making · Preferred
• Quality Control · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Customer Service
• Organization
• Decision Making
• Problem Solving
• Interpersonal Skills
• Written Communication
• Verbal Communication
• Microsoft Excel
• Quality Control
• Safety Compliance
• Team Management

Job areas

• Trades
• Transportation
• Management & Leadership
• Logistics
• Customer Service & Support