Enterprise Product Analyst

Toronto, ON
On-site
Posted Oct 14, 2026
1 position

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Employment type: Full-time
Experience level: Senior · 5+ years
Apply by: Apr 11, 2027
Posting language: English
Working hours: 40 hours per week
Seniority: Associate
Application method: Direct apply is available

Job summary

Build relationships with business stakeholders, elicit and analyze needs, document processes and requirements, and identify opportunities to improve enterprise platforms and operations. Coordinate with business, cybersecurity, operations, and technical teams throughout solution delivery, including validation, user acceptance testing, change readiness, and benefits realization.

Job details

We are seeking an experienced Enterprise Product Analyst to support enterprise platforms such as SAP, Salesforce CRM, Master Data Management (MDM), Microsoft Dynamics CRM, ServiceNow, and other enterprise applications. The ideal candidate will bridge business, cybersecurity, operations, and technical teams to drive product enhancements, operational efficiencies, and successful delivery of business outcomes. Key Responsibilities Business Engagement & Planning Establish trusted relationships with business stakeholders. Facilitate workshops to elicit business needs, objectives, and challenges. Support strategic planning, demand intake, and initiative prioritization. Develop business cases and value realization frameworks. Business Analysis Analyze current business processes and identify improvement opportunities. Document current-state and future-state business processes. Conduct gap analysis, risk assessments, and feasibility assessments. Define business requirements, success criteria, and key performance indicators (KPIs). Solution Development Collaborate with technical teams to ensure business objectives are understood. Translate business requirements into user stories and functional requirements. Validate proposed solutions against business expectations. Support User Acceptance Testing (UAT). Project Delivery Track requirements throughout the project lifecycle. Support change management, training, and business readiness activities. Ensure delivered solutions align with business goals and expected outcomes. Assist with post-implementation reviews and benefits realization. Required Skills Strong Business Analysis experience. Strong understanding of cybersecurity concepts, controls, frameworks, and operational practices. Ability to act as a liaison between business, cybersecurity, operations, and technical teams. Experience analyzing business and technical requirements and translating them into actionable outcomes. Expertise in developing and maintaining technical and operational documentation. Excellent stakeholder management, communication, and facilitation skills. Experience Supporting Enterprise Platforms Such As SAP Salesforce CRM Master Data Management (MDM) Microsoft Dynamics CRM ServiceNow Other enterprise applications Preferred Skills Agile Delivery and Product Management tools. System Integration and API knowledge. Data Analysis and Reporting. Top 3 Must-Have Skills Enterprise Product Analyst experience supporting SAP, Salesforce CRM, MDM, Microsoft Dynamics CRM, ServiceNow, or other enterprise applications. Strong Business Analysis And Requirements Management Experience. Ability to collaborate across business, cybersecurity, operations, and technical teams to deliver business solutions. Top 3 Preferred Skills Agile Delivery & Product Management Tools. System Integration & API Knowledge. Data Analysis & Reporting. Additional Skills Business Analysis Cyber Security Project Management

What you’ll do

Requirements

Requires strong business analysis and requirements management experience, cybersecurity knowledge, and the ability to translate business and technical needs into actionable solutions. Candidates should be able to collaborate across business, cybersecurity, operations, and technical teams and maintain technical and operational documentation.