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J&M GroupVerified Job Source

Functional Analyst -Ellucian

The role involves acting as a liaison between business experts and technical teams to transform requirements into detailed functional specifications. Responsibilities include designing, testing, and deploying systems while providing operational support for live system incidents.

  • Hybrid
  • Québec, QC
  • Posted Jul 24, 2026
  • Apply by Jan 20, 2027
  • 1 position

Job summary

Role: Functional Analyst Hybrid role: 1-2 days a week on-site Duration: 12 Months Top 3 Required Skills Business Analysis Education Domain Knowledge Ellucian or any SIS Functional knowledge Summary Provide expertise in the discipline of system analysis, design, testing and deployment. Works with other IT Professionals and Business Subject Matter Experts in implementing new systems that meet business requirements and are aligned with IT orientations. Act as a liaison between Business Subject Matter Experts, technical teams and/or third-party vendors as required. Transform business requirements and conceptual system designs into detailed functional specifications in accordance with design standards and methodology. Evaluates feasibility and provides estimates for tasks and artifacts under own responsibility. Coordinates team effort in developing, testing and implementing the solution. Operational support during business hours for incidents arising from live systems; investigation and resolution of issues and problems. Deliverables Develop the following artifacts (not limited to) for hand-off to the development team and/or third-party vendors: Functional specifications Integration specifications, interface designs Functional and integration testing scenarios and test cases Data conversion specifications Skills And/Or Abilities Strong analytical and problem-solving skills Knowledge of JIRA and Confluence, as well as Agile methodologies (Scrum, Kanban) Knowledge and practical experience with IT Service Management (ITSM) principles Knowledge of SQL, PL/SQL is a plus Knowledge of Ellucian Banner ERP and its APIs is a plus Knowledge of Zephyr Scale (in JIRA) as a Test management suite, and ServiceNow as an ITSM platform are a plus Self-motivated, autonomous and ability to work well with multiple teams in cross functional set-up. Demonstrated ability to work on multiple initiatives and to manage deadlines. Result and client oriented. Demonstrated effective communication, writing, planning and coordination skills. Clear communication (written and verbal)

What you’ll do

The role involves acting as a liaison between business experts and technical teams to transform requirements into detailed functional specifications. Responsibilities include designing, testing, and deploying systems while providing operational support for live system incidents.

Requirements

Candidates must have strong business analysis skills and domain knowledge in Education or Student Information Systems (SIS), specifically Ellucian. Proficiency in Agile methodologies, JIRA, and ITSM principles is required, with SQL and Banner ERP knowledge being a plus.

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Business Analysis
  • Education Domain Knowledge
  • Ellucian Banner ERP
  • Functional Specifications
  • Integration Design
  • JIRA
  • Confluence
  • Agile
  • Scrum
  • Kanban
  • ITSM
  • SQL
  • PL/SQL
  • Zephyr Scale
  • ServiceNow
  • System Analysis

Job areas

  • Technology
  • Consulting
  • Education
  • Software
  • Data & Analytics

Additional details

Minimum experience
2+ years
Apply by
Jan 20, 2027
Posting language
English
Working hours
40 hours per week
Office presence
2 days per week
Seniority
Associate
Application method
Direct apply is available