Product Owner (AI Agents)
The Product Owner will manage product development in the AI domain, focusing on voice and conversational technologies. Responsibilities include overseeing product analytics and optimizing key performance indicators.
- On-site
- Brampton, ON
- Posted Jul 3, 2026
- Apply by Dec 30, 2026
- 1 position
Job summary
Product Management & Agile Voice AI / Conversational AI Generative AI & Agentic AI Google GECX / CCAI / CES IVR / IVA NLP / NLU, ASR & TTS Prompt Engineering AI Evals & Red Teaming AI Safety & Guardrails API & CRM Integration Contact Center Technologies Voice Routing & Agent Assist Product Analytics & A/B Testing KPI Optimization (Containment, AHT, Call Deflection) Python (Preferred) Stakeholder & Cross-functional Leadership
What you’ll do
The Product Owner will manage product development in the AI domain, focusing on voice and conversational technologies. Responsibilities include overseeing product analytics and optimizing key performance indicators.
Requirements
Candidates should have experience in product management, particularly in AI technologies. Familiarity with Agile methodologies and various AI components such as NLP and ASR is preferred.
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Product Management
- Agile
- Voice AI
- Conversational AI
- Generative AI
- Agentic AI
- NLP
- NLU
- ASR
- TTS
- Prompt Engineering
- AI Safety
- API Integration
- CRM Integration
- Product Analytics
- KPI Optimization
Job areas
- Technology
- Management & Leadership
- Customer Service & Support
- Data & Analytics
- Software
Additional details
- Minimum experience
- 5+ years
- Apply by
- Dec 30, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
- Application method
- Direct apply is available