Workday HCM Support / Analyst

Toronto, ON
On-site
Posted Oct 17, 2026
1 position

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Employment type: Full-time
Experience level: Mid-level · 2+ years
Apply by: Apr 14, 2027
Posting language: English
Working hours: 40 hours per week
Seniority: Associate
Application method: Direct apply is available

Job summary

Provide day-to-day production support for Workday HCM modules, resolving functional and configuration issues and handling support tickets and service requests. Escalate complex issues, conduct root cause analysis, recommend solutions, and monitor system performance, data quality, and business process effectiveness.

Job details

Production Support & Issue Resolution Provide day-to-day support for Workday HCM modules, including Core HCM, Compensation, Benefits, Talent, Payroll, and Absence. Troubleshoot and resolve functional and configuration issues, ensuring timely resolution of support tickets and service requests. Serve as an escalation point for complex Workday issues and provide root cause analysis and recommendations. Monitor system performance, data quality, and business process effectiveness.

What you’ll do

Requirements

The posting identifies an Associate-level role focused on supporting Workday HCM modules and resolving functional and configuration issues. No specific years of experience, education, or other formal qualifications are stated.