EXPERIENCED TAX PREPARATION MANAGER - JACKSON HEWITT AT WALMART KIOSK

Hamilton, ON
On-site
Posted Oct 8, 2026
1 position

$20–$25 / hour

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Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Entry level

Job summary

Lead daily kiosk operations, coach team members, engage Walmart shoppers, and convert prospects into appointments and returning clients. Prepare and review individual tax returns accurately, explain results to clients, and manage appointments, retention goals, and confidential information.

Job details

Benefits Opportunity for advancement Training & development Bonus based on performance Company parties Competitive salary Employee discounts We are looking for more than someone who can prepare a tax return. We need an outgoing, confident professional Manager, who can start friendly conversations with Walmart shoppers, explain the value of our services, and turn those conversations into appointments and loyal clients. If you enjoy meeting people, earning their trust, and delivering accurate tax preparation, we want to meet you. Situated within one of the largest retailers, Walmart, you'll have the opportunity to tap into a vast customer base and experience the rewards of handling a larger book of business, allowing you the potential to earn salary plus higher bonus based on your performance. As an Experienced & People Friendly Manager - you will do: Lead daily kiosk operations and help your team deliver welcoming, professional services Proactively engage shoppers walking past the kiosk with a friendly, respectful approach Explain Jackson Hewitt's services, answer questions, and invite prospective clients to schedule an appointment Prepare and review individual tax returns accurately, following applicable IRS requirements, and company policies Explain tax results clearly so clients can understand their tax returns and feel confident in your work Coach team members on customer service, shopper engagement, and appointment conversion Follow up with interested prospects within one day and contact returning clients on daily basis Take ownership of appointment calendar, completed tax returns, and client retention goals. Protect client information and maintain an organized, professional kiosk. Attend weekly meetings with Walmart Employees - with approval from Walmart Manager During the meeting with Walmart Employees that they get 33% discount from Jackson Hewitt Tax Service Complete Jackson Hewitt tax preparation training, and demonstrate a willingness to learn Demonstrate advance computer skills Perks Corporate discount program Jackson Hewitt Tax preparation training Continuing tax education Plus, you'll work in a fast-paced, innovative culture with an open and collaborative environment, and opportunities for advancement within the organization. Full Time Position - Mon to Fri - 10am to 6pm Opportunity to earn unlimited bonuses. If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $20.00 - $25.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.

What you’ll do

Requirements

The posting seeks an experienced, outgoing manager with tax preparation capability, advanced computer skills, and a willingness to complete Jackson Hewitt training and continuing education. The manager must be able to lead a team, communicate professionally with clients and shoppers, and follow applicable IRS requirements and company policies.