Immigration Case Analyst

Job summary

Gather and review client documents, prepare case summaries and supporting letters, maintain accurate case records, and communicate with clients about information needs and case status. Assist with application filing and deadline monitoring, and keep legal team members informed of case progress and potential issues.

Job details

Company Description Jain Immigration Law is a specialized immigration law firm that focuses on complex legal issues for individuals, families, and corporations. The team provides expert assistance with a wide range of temporary and permanent residence applications, including federal, provincial, and business programs. The firm also advises on citizenship, inadmissibility matters, and appeals before all divisions of the Immigration and Refugee Board, as well as the Federal Court of Canada and immigration class actions. With Mr. Jain licensed to practice U.S. immigration law through the Massachusetts Bar and authorized by Ontario’s Law Society, the firm supports corporate clients with U.S. work permits and visas, including USMCA TN, intra-company transferees, inadmissibility waivers, and E-2 Treaty Investor visas. This combination of Canadian and U.S. immigration expertise allows Jain Immigration Law to offer comprehensive, cross-border solutions to its clients. Role Description The Immigration Case Analyst is a full-time remote role responsible for supporting legal professionals with the preparation, organization, and tracking of immigration files. Day-to-day tasks include gathering and reviewing client documentation, drafting case summaries and supporting letters, and maintaining accurate case records in firm systems. The role involves communicating with clients to clarify information, provide status updates, and respond to routine inquiries, while ensuring a professional and empathetic client experience. The Immigration Case Analyst will assist with filing applications, monitoring deadlines, and keeping team members informed of case progress and any issues that may affect timelines or outcomes. Qualifications Candidates should possess strong Written Communication skills to draft clear, accurate, and professional case materials and correspondence. Candidates should possess solid Analytical Skills to review documents, identify missing information, and assess case details against program requirements. Candidates should possess effective Communication skills to interact with clients and team members in a respectful, concise, and timely manner. Candidates should possess Customer Service skills to manage client expectations, handle sensitive situations, and maintain a client-centered approach. Candidates should possess Case Management skills to organize files, track deadlines, and prioritize multiple matters efficiently. Attention to detail and a high level of accuracy in documentation and data entry. Ability to work independently in a remote environment, manage time effectively, and adapt to evolving procedures. Prior experience with PNPs and work visa is required. Proficiency with common office software and case management or document management tools. Post-secondary education in law, paralegal studies, political science, international relations, or a related field is preferred.

What you’ll do

Gather and review client documents, prepare case summaries and supporting letters, maintain accurate case records, and communicate with clients about information needs and case status. Assist with application filing and deadline monitoring, and keep legal team members informed of case progress and potential issues.

Requirements

Requires strong written and interpersonal communication, analytical ability, customer service, case management, and careful documentation, along with the ability to work independently in a remote environment. Prior experience with provincial nominee programs (PNPs) and work visas is required; post-secondary education in law, paralegal studies, political science, international relations, or a related field is preferred.

Listed skills

• written communication · Preferred
• Customer service · Preferred
• case management · Preferred
• Attention to detail · Preferred
• Data entry · Preferred
• Time management · Preferred
• Client Relationship Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Written Communication
• Analytical Skills
• Client Communication
• Customer Service
• Case Management
• Document Review
• Case Summarization
• File Organization
• Deadline Tracking
• Application Filing
• Attention to Detail
• Data Entry
• Time Management
• Remote Work
• Immigration Case Analysis
• Client Relationship Management

Job areas

• Legal
• Administrative
• Customer Service & Support