Assistant Store Manager - JAK's Mission

We’re so grateful you’re here! We are seeking an Assistant Store Manager to live our purpose of: Sharing our Passion for People and Spirits at our JAK's Mission location! A little bit about us... With 10 liquor store locations, we are a family-owned business that knows our success comes from the people who make us, us and we are committed to fostering a culture of caring, learning, integrity, hospitality & FUN! JAK's will support you to be the most successful you can be; both personally and professionally. Perks and Benefits Competitive wages, plus tips Paid Professional Development (WSET, Prud Homme, Whiskey/Gin Ambassador & Leadership courses) Monthly tasting allowance A generous staff discount Onboarding and training program Product Knowledge seminars with tasting kits Medical & Dental Benefits The Ideal Candidate Will be a proven leader with a passion for the craft beer, wine and spirits industry Has experience in coaching, training, managing and scheduling Possesses a positive attitude and has the ability to energize a team Is an effective communicator with the ability to share knowledge with our team and our guests Is the ultimate team player Has the ability to create a ‘wow’ experience for our guests and coaches others to do the same Embodies JAK’s values of Caring, Learning, Integrity, Hospitality. Wine Knowledge of WSET 2 or WSET 3 is considered an asset* Key Responsibilities Ensure JAK's brand promises are consistently delivered: Unique product selection, outstanding service, unmatched in-store experience. Facilitate a fun work environment by bringing positive energy to work, energizing the team and inspiring others to do the same. Assist in leading and managing a team of customer service/sales specialists Develop successful people by providing training, mentoring and coaching to the team. Ensure all JAK'S standards are met and exceeded to deliver an outstanding retail experience. Participate in the hiring process by collaborating with the store manager and/or the Director of People & Culture on new hires Communicate and achieve the budgeted key performance indicators within the team for your store Create and implement customer-focused business strategies Participate in the performance management process, memorable experiences, and grow both personally and professionally, then Cheers! We just popped a bottle with your name on it! It is our goal to build teams with unique and diverse perspectives to promote inclusivity within our teams, guests and communities. If you want to work in a dynamic, fun environment, create memorable experiences, and grow both personally and professionally, then Cheers! We just popped a bottle with your name on it! We can't wait to welcome you to JAK's!

The Assistant Store Manager is responsible for leading and coaching the team to deliver an outstanding retail experience while ensuring brand standards are met. They will also manage daily operations, including scheduling, training, and achieving key performance indicators.

The ideal candidate is a proven leader with experience in coaching, training, and scheduling within the craft beer, wine, and spirits industry. Strong communication skills and a commitment to fostering a positive, inclusive team environment are essential.

• Competitive wages • Tips • Paid professional development • Monthly tasting allowance • Staff discount • Onboarding and training program • Product knowledge seminars • Medical benefits • Dental benefits

• Customer servicePreferred
• LeadershipPreferred
• SalesPreferred
• CommunicationPreferred
• Retail operationsPreferred

Identified from the job description. Confirm important requirements above.

• Leadership
• Coaching
• Training
• Staff scheduling
• Customer service
• Sales
• Communication
• Wine knowledge
• Craft beer knowledge
• Spirits knowledge
• Performance management
• Retail operations
• Team building
• Mentoring
• Product Knowledge
• Positivity
• Wine & Spirit Education Trust (WSET) Certification
• Customer Service
• Training And Development
• Performance Management
• Key Performance Indicators (KPIs)
• Mentorship
• Employee Onboarding
• Business Strategies
• Scheduling

• Retail
• Management & Leadership
• Hospitality
• Customer Service & Support
• Food & Beverage
• Assistant Store Manager
• Retail Associate Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

Minimum education

Professional degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week