Senior Community Manager, Programs & Advocacy

Job summary

You will own and develop community programs that recognize and reward members while building structured, repeatable in-person event experiences. Additionally, you will collaborate across teams to scale these programs using AI and data-driven insights.

Job details

You will own and develop community programs that recognize and reward members while building structured, repeatable in-person event experiences. Additionally, you will collaborate across teams to scale these programs using AI and data-driven insights. The role requires 5+ years of experience in community or customer advocacy management with a proven track record of scaling programs. Candidates must possess strong project management skills, proficiency in modern collaboration tools, and a deep empathy for healthcare practitioners.

What you’ll do

You will own and develop community programs that recognize and reward members while building structured, repeatable in-person event experiences. Additionally, you will collaborate across teams to scale these programs using AI and data-driven insights.

Requirements

The role requires 5+ years of experience in community or customer advocacy management with a proven track record of scaling programs. Candidates must possess strong project management skills, proficiency in modern collaboration tools, and a deep empathy for healthcare practitioners.

Benefits

• Comprehensive benefits package

Listed skills

• Project management · Preferred
• Zoom · Preferred
• Canva · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Community management
• Customer advocacy
• Program management
• Project management
• Event planning
• Marketing strategy
• Budget management
• AI tools
• Slack
• Notion
• Monday
• RSVPify
• Zoom
• Canva
• HubSpot
• Analytical skills

Job areas

• Marketing
• Customer Service & Support
• Management & Leadership
• Healthcare

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