Jayman BUILTVerified Job Source

Area Warranty Superintendent

Edmonton, AB
On-site
Posted Sep 20, 2026
1 position

$65,000–$81,500 / year

Opens an external site

Employment type: Full-time
Experience level: Senior · 5+ years
Minimum education: Professional degree
Posting language: English
Working hours: 40 hours per week

Job summary

The Area Warranty Superintendent is responsible for scheduling customer appointments, coordinating trade days, and performing hands-on repairs in customer homes. They must ensure customer experience excellence by following company processes and maintaining a professional presence on-site.

Job details

Area Warranty Superintendent SALARY: $65,000 - $81,500 Monthly Bonus: One year sign off and customer survey bonus. Equivalent to 8% of salary – approximately $7,000.00 per year. Yearly Bonus potential of 5% of Salary - approximately $4,000.00 per year. COMPANY: Jayman BUILT LOCATION: Edmonton, AB TYPE: Full-time Builder of the year 28 times. Picture a career with us. A DAY IN THE LIFE OF A AREA WARRANTY SUPERINTENDENT: * Schedule appointments with Jayman customers * Coordinate and attend various trade days, in customer homes, to complete work as required * Lead with pride in both appearance & behaviour while on-site * Responsible for signing off both 2-month & 11-month service requests * Strong organizational skills with handling various impromptu or emergency calls * Follow Jayman's processes & procedures to ensure Customer Experience excellence * Service and maintain Jayman Sales Centres and Showhomes * Perform a variety of hands-on repairs in customer homes * Maintain a team environment through high-quality communication with customers, trades and Jayman team members WHAT YOU WILL BRING TO THE TABLE: * Strong home maintenance abilities * Red Seal certification in building trades (e.g., carpentry, drywall, finishing, etc.) required. * Ability to use your own tools to complete required work. * Strong ability to be proactive and adapt to continually shifting priorities. * Excellent attention to detail. * Strong sense of urgency and an ability to meet various deadlines. * Well-developed communication skills. * Exceptional customer experience skills. * 5 years of experience in the construction and/or warranty field with a general understanding of ANHWP is considered an asset. * Valid Driver’s license and clean abstract required. * Available to work on a rotating 24 hour on-call schedule AS A 2025 BEST MANAGED COMPANY, WE WILL PROVIDE YOU WITH * Salary range: $65,000 – $81,500.00 * Opportunity to participate in a unique Jayman Employee Investment Program (subject to eligibility) * Company vehicle supplied * Flexible health and dental coverage * Uniforms provided * Employee matching group RRSP program * Customized Training Programs. Continuing education is a focus at Jayman, and you have the opportunity to participate in annual education & training. * Opportunity for growth and career advancement * Employee discounts * Annual wellness allowance * Social Club event For the last 45 years, Jayman BUILT has been proud to be one of Alberta’s top home builders. Join the award-winning team and contribute to our exceptional track record. To apply please follow the link: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f365331c-8337-4cd0-889d-3a12856b99a3&ccId=9200728479188_2&lang=en_CA&selectedMenuKey=CareerCenter [https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f365331c-8337-4cd0-889d-3a12856b99a3&ccId=9200728479188_2&lang=en_CA&selectedMenuKey=CareerCenter] We thank all applicants for their interest; however only those selected for an interview will be contacted. No telephone or agency inquiries please.

What you’ll do

Requirements

Candidates must hold a Red Seal certification in building trades and possess at least 5 years of experience in construction or warranty fields. A valid driver's license and the ability to work a rotating 24-hour on-call schedule are mandatory.

Benefits

• Employee Investment Program • Company vehicle • Health and dental coverage • Uniforms • Employee matching group RRSP program • Training programs • Continuing education • Employee discounts • Wellness allowance • Social club event