Sales Associate

Department: Retail Stores Location: Vaughan Mills, ON Workplace Type: On-site Job Type: Full-Time / Part-time, Permanent Salary: $17.60 per hour The Team: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy. The Role: Our Retail team is looking for a Sales Associate at our Vaughan Mills location. Come be a part of our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your customer experience skills, but also expand your knowledge and working experience in the fashion industry. A sales associate is responsible for delivering outstanding guest experience in our retail stores. As a sales associate, you will play a vital role of ensuring the success of the JD Sports team. Duties/Responsibilities: Perform POS (point of sales) transactions and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep. Build lasting relationships with customers through helpful service and communication Resolving customer issues effectively at store level in a timely and positive manner Keep current on our product and service updates Be aspirational to your customers in all aspects of culture: fashion, music, art, technology, and architecture Processing and assembling orders for our online store Skills/Experience/Knowledge: Knowledge and working experience in the fashion industry Excellent communication skills Able to problem solve quickly and in a polite manner Highly organized. Works well under pressure and can meet scheduled deadlines set by both the individual and the team Able to multi task and learn new programs quickly Must possess integrity and follow through on customer commitments We are an equal opportunity employer and are committed to fostering an inclusive, accessible environment. We welcome applications from all qualified candidates and will provide accommodations throughout the hiring process upon request.

The Sales Associate is responsible for delivering outstanding guest experiences and performing daily retail tasks such as POS transactions and merchandising. They also build lasting customer relationships and process online store orders.

Candidates should have knowledge and working experience in the fashion industry along with excellent communication and problem-solving skills. The role requires an organized individual who can work well under pressure and multitask effectively.

• Problem solvingPreferred
• OrganizationPreferred

Identified from the job description. Confirm important requirements above.

• Customer experience
• Communication skills
• Problem solving
• Organization
• Multi-tasking
• Point of sales
• Merchandising
• Inventory replenishment
• Order processing
• Fashion industry knowledge
• Follow Through
• Fashion Retail
• Customer Service
• Communication
• Sales
• Multitasking
• Price Markdowns
• Online Store Management

• Retail
• Sales
• Customer Service & Support
• Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week