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Jobber

Verified Job Source

Award-winning job tracking and customer management software for home service businesses.

Edmonton, Alberta

Software Development
1,001–5,000 people

About

Jobber is an award-winning software for small home service businesses. Unlike spreadsheets or pen and paper, Jobber keeps track of everything in one place and automates day-to-day operations, so small businesses can run smoothly and provide five-star service at scale. Jobber is used by 300,000 home service pros to serve over 27 million properties in more than 60 countries. The company continually ranks as one of Canada's fastest-growing and most innovative companies by Canadian Business and Macleans, The Globe and Mail, Fast Company, and Deloitte

Open positions

Staff Data Scientist, Applied ML

Hybrid

The Staff Data Scientist will own the development and maintenance of automated decisioning models and systems, including the SignalGraph project. They will also drive MLOps standards, mentor team members, and partner with senior leadership to translate data insights into actionable business strategies.

Director, Sales Enablement

Hybrid

The Director of Sales Enablement will lead enablement programs, including onboarding, training, and certification, to ensure sales teams are ready to perform from day one. They will also partner with cross-functional leaders to align enablement priorities with business needs and drive revenue outcomes.

Account Executive, Full Cycle

Hybrid · Toronto

The Account Executive will own the full sales cycle from prospecting to closing, acting as a trusted advisor to small business owners. They will leverage consultative selling techniques and product expertise to demonstrate the value of Jobber through phone, email, and SMS outreach.

Senior Business Intelligence Engineer

Hybrid

The Senior Business Intelligence Engineer will design and develop scalable data models, governed semantic layers, and interactive BI solutions to support strategic decision-making. They will also champion data literacy and governance across the organization while maintaining high-quality reporting and data pipelines.

Sales Operations Manager

Hybrid

The Sales Operations Manager will act as a strategic partner to sales leaders to identify operational friction and implement data-driven solutions. They will independently lead cross-functional projects from discovery through execution and measurement to improve sales channel performance.

Senior Product Manager, Teammate Growth

Hybrid · Toronto

You will own the end-to-end growth model for the AI Teammate product, focusing on discovery, onboarding, activation, and long-term retention. You will partner with marketing and growth teams to drive AI adoption and define metrics that demonstrate the product's value to small home service businesses.

Senior Product Manager, Automations Platform

Hybrid · Toronto

You will own the automation platform, defining how automations are authored, executed, and evaluated to improve quality. Additionally, you will build high-impact automations and collaborate with engineering teams to scale agent infrastructure.

Retention Specialist

Hybrid · Vancouver

The Retention Specialist manages at-risk customer accounts through inbound and outbound calls to identify churn drivers and provide tailored solutions. They collaborate with cross-functional teams to share insights and improve the overall customer experience and retention strategy.

Principal Engineer (AI, Office of the CEO)

Remote · Canada

The Principal Engineer will architect and build new internal AI systems from design to production while working directly with executive leadership. They will own the technical standards for AI, including security, reliability, and retrieval quality, while embedding with teams to integrate AI into real workflows.

Customer Retention Specialist

Hybrid

Engage at-risk customers through inbound and outbound calls and scheduled value sessions to identify the causes of churn risk and recommend tailored solutions that help them succeed with Jobber. Protect recurring revenue, guide product adoption and workflow improvements, and share customer insights with cross-functional teams to improve retention and the customer experience.

Manager, Expansion

Hybrid

The Manager, Expansion will lead and coach a team of sales representatives to optimize performance and drive growth through effective sales processes. They will collaborate with cross-functional departments to ensure successful product roll-outs and maintain a data-driven sales culture.

Senior Front-End Developer, Web Experimentation

Hybrid · Edmonton

You will lead high-velocity A/B testing and web experimentation programs while maintaining and evolving a hybrid stack of Next.js and WordPress. Additionally, you will mentor developers and drive the adoption of AI-assisted coding workflows to improve site performance and conversion.

Senior Brand Partnerships Manager

Hybrid · Edmonton

The Senior Brand Partnerships Manager will manage and grow a roster of brand partners while developing the overall strategy for partner growth and performance. They will implement repeatable growth plays, analyze channel data, and collaborate across teams to drive new customer acquisition.

Growth Marketing Manager, AI Visibility & Organic Demand

Hybrid · Toronto

You will identify and execute organic growth opportunities to increase Jobber's visibility across AI-powered search and discovery channels. This involves managing off-site organic demand generation, running structured experiments, and collaborating with cross-functional teams to ensure consistent brand presence.

Staff Data Engineer

Remote · Edmonton, Alberta, Canada, Kitchener, Ontario, Canada, Toronto, Ontario, Canada, Vancouver, British Columbia, Canada

You will lead and mentor a team of data engineers while designing and maintaining scalable batch and real-time data pipelines. Additionally, you will drive reliability, governance, and self-service tooling to empower teams across the organization to work effectively with data.

AI Marketing Enablement Manager

Hybrid · Edmonton

You will own and advance the marketing AI roadmap by building and maintaining AI-powered tools, agents, and integrations to optimize marketing workflows. Additionally, you will coach marketing teams on AI adoption and identify new frontier use cases to expand the organization's capabilities.

Staff Product Designer, UX Foundations

Hybrid · Toronto

Lead the evolution of the design system across the product suite while collaborating with cross-functional teams to improve consistency and UX quality. Drive major design initiatives, define governance models, and mentor team members to foster a culture of high-quality design and engineering collaboration.

Senior Product Designer, UX Foundations

Hybrid · Toronto

You will lead design system projects to refine components, interaction patterns, and design tokens that scale across web and mobile platforms. Additionally, you will partner with engineering and product teams to ensure high-quality implementation and advocate for UX quality and accessibility across the company.

Senior Product Manager, Voice

Hybrid · Toronto

Lead the product strategy and execution for Jobber's Voice AI products to transition them from early-adopter tools to essential daily utilities for small businesses. Define and manage the product roadmap while collaborating with domain experts to scale communication features and drive business growth.

Key Account Manager

Hybrid · Toronto

Manage a portfolio of high-value accounts to drive retention, increase gross payment volume, and upsell Jobber products. Act as a strategic partner to clients by conducting business reviews and providing expert guidance to optimize their use of the platform.