Opens an external site
- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
You will contribute to the implementation and optimization of employee benefits programs by configuring systems and analyzing business requirements. Additionally, you will provide ongoing technical support and resolve client issues while collaborating with cross-functional teams.
Job details
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Consultant Implementation based in Canada. As an Associate Consultant Implementation, you will contribute to the successful implementation and optimization of employee benefits programs through technology-driven solutions. You will collaborate with experienced consultants and cross-functional teams to configure systems, analyze business requirements, and resolve client issues. This role offers the opportunity to develop your technical expertise while supporting clients and benefits administration teams. You will take ownership of assigned tasks, manage priorities, and ensure high-quality project deliverables. Working in a collaborative and innovative environment, you will help improve service delivery and enhance the client experience. If you enjoy problem-solving, technology, and teamwork, this position offers an excellent opportunity to grow your consulting career while making a meaningful impact on employee well-being. \n Accountabilities: Participate in the implementation of employee benefits programs and service improvement projects using established technology platforms, tools, and methodologies. Provide ongoing maintenance and technical support to existing clients and benefits administration teams, investigating issues and recommending effective solutions. Analyze business requirements and translate them into appropriate system configurations that meet client needs. Identify, investigate, and resolve common post-implementation issues independently or in collaboration with senior team members. Contribute to project planning by preparing estimates, coordinating activity schedules, and establishing realistic expectations for deliverables when required. Maintain high standards of quality, accuracy, responsiveness, and timeliness across all assigned tasks and project deliverables. Manage priorities effectively, meet productivity and billable-hours expectations, and communicate progress or potential challenges proactively. Collaborate with implementation colleagues, provide timely feedback, and contribute to a supportive and productive team environment. Participate in internal training sessions to strengthen technical knowledge, stay informed about industry trends, and continuously improve professional capabilities. Support additional assignments and special projects as needed while contributing to service excellence and positive client relationships. Requirements: Demonstrated technical aptitude and strong problem-solving skills, with the ability to investigate issues, explain findings clearly, and recommend practical solutions. Experience or knowledge in technology implementation, system configuration, technical support, business analysis, or a related field is an asset. Ability to understand business requirements and translate them into configuration solutions aligned with client needs. Strong organizational and time-management skills, with the ability to prioritize competing tasks, meet deadlines, and manage responsibilities independently. Excellent written and verbal communication skills, with the ability to collaborate effectively with colleagues, communicate technical information clearly, and seek guidance when appropriate. A strong commitment to quality, attention to detail, accountability, and continuous learning. Ability to work effectively both independently and as part of a collaborative, multidisciplinary team. A proactive, adaptable, and client-focused mindset, with a willingness to take initiative and contribute to process and service improvements. Willingness to participate in internal training and develop knowledge of employee benefits programs, implementation methodologies, and relevant industry practices. For positions requiring English proficiency, the ability to communicate in English regularly with internal or external stakeholders and work with English-language systems may be necessary. Willingness to complete any applicable security screening requirements associated with access to sensitive service technology or data center environments. Benefits: Opportunity to build a career in technology consulting, implementation, and employee benefits solutions. Collaborative and people-focused work environment that encourages innovation, teamwork, and knowledge sharing. Access to internal training and ongoing professional development opportunities. Exposure to technology-driven projects that improve client experiences and support employee health and well-being. Opportunities to work alongside experienced professionals and develop technical, analytical, and consulting skills. Inclusive workplace culture that values diversity, equitable employment practices, and the contributions of qualified candidates. Opportunities to contribute to meaningful projects that support organizations and their employees. Salary, healthcare coverage, paid time off, retirement benefits, remote or hybrid work arrangements, and other employment perks: Specific details were not provided in the original job description and should be confirmed with the hiring team. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
What you’ll do
You will contribute to the implementation and optimization of employee benefits programs by configuring systems and analyzing business requirements. Additionally, you will provide ongoing technical support and resolve client issues while collaborating with cross-functional teams.
Requirements
The role requires strong technical aptitude, problem-solving skills, and the ability to translate business requirements into system configurations. Candidates should possess excellent communication skills and the ability to manage priorities independently in a collaborative environment.
Benefits
- Professional development
- Internal training
- Collaborative work environment
- Inclusive workplace culture
Listed skills
- Time management · Preferred
- Problem solving · Preferred
- Data analysis · Preferred
- Communication · Preferred
- Business analysis · Preferred
- Project management · Preferred
- Technical Support · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- System configuration
- Business analysis
- Technical support
- Problem-solving
- Project management
- Employee benefits
- Data analysis
- Communication
- Time management
- Implementation methodologies
- Service Improvement
- Continuous Development
- Workplace Inclusivity
- Accountability
- General Data Protection Regulation (GDPR)
- Ability To Meet Deadlines
- Time Off Management
- Data Privacy
- Technical Support
- Benefits Administration
- Business Analysis
- Business Requirements
- Customer Service
- Information Technology Consulting
- System Configuration
- Consulting
- Information Privacy
- Project Planning
- English Language
- Employee Benefits
- Innovation
- Problem Solving
- Proactivity
- Service Delivery Improvement
- Service Improvement Planning
- Product Software Implementation Method
- Time Management
- Verbal Communication Skills
- Collaboration
- Coordinating
- Prioritization
- Teamwork
- Technical Acumen
- Detail Oriented
Job areas
- Consulting
- Human Resources
- Technology
- Customer Service & Support
- Management & Leadership
- Client Implementation Consultant
- Business / Management Consultant
- Management and Organization Analysts
- Management Analysts
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