Opens an external site
- Employment type
- Full-time
- Experience level
- 0+ years
- Posting language
- English
Job summary
Gather business requirements and configure Salesforce features and declarative automations to support users and improve platform operations. Maintain data quality, security, support processes, and documentation, while collaborating on platform improvements and using AI-assisted tools to automate internal workflows.
Job details
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Salesforce Administrator based in Canada. This is an entry-level opportunity to help manage and improve a Salesforce environment that supports business operations across the insurance technology sector. You will contribute to the platform’s day-to-day administration, configuration, and optimization, working alongside experienced IT professionals. The role combines hands-on platform support with business requirements gathering, workflow automation, and data quality initiatives. You will help deliver scalable, user-friendly solutions while ensuring the platform remains secure, reliable, and well documented. You will also gain exposure to Salesforce capabilities and AI-assisted tools for improving internal processes. This position is ideal for someone with foundational Salesforce knowledge who is eager to develop their technical skills and grow within the Salesforce ecosystem. \n Accountabilities Gather and translate business requirements into practical, scalable Salesforce solutions that support user needs and improve the overall experience. Configure Salesforce features, including Flows, fields, page layouts, record types, applications, and declarative automation tools. Support data quality initiatives by maintaining data integrity through validation rules, automation, monitoring, and other platform controls. Assist with Salesforce security administration, including user management, roles, profiles, permissions, and sharing settings. Monitor incoming support tickets, provide first-level troubleshooting and triage, and escalate more complex issues when necessary. Collaborate with senior team members to review proposed solutions and contribute to platform improvements and broader technical discussions. Create, update, and maintain documentation and standard operating procedures covering Salesforce processes and configurations. Use Claude and other relevant AI-assisted capabilities to build automations that support the monitoring and management of internal processes and personal workflows. Requirements: 0–2 years of experience as a Salesforce Administrator or in a related IT support or systems support role. Familiarity with Salesforce fundamentals, core platform functionality, and basic administration concepts. Some exposure to Salesforce Sales Cloud or Service Cloud environments. Strong communication and collaboration skills, with the ability to work effectively with colleagues across different teams. Good problem-solving skills, attention to detail, and an interest in understanding business needs and translating them into technical solutions. Preferred: Salesforce Administrator certification or active progress toward obtaining it. Preferred: Experience or familiarity with Flow Builder and other declarative automation tools. Preferred: Curiosity, adaptability, and a strong willingness to learn and develop expertise across the Salesforce ecosystem. Benefits: Salary: CAD $65,000–$80,000 annual base salary. Starting compensation depends on the role's scope, relevant experience, skills, and location. Medical, dental, and vision coverage. Holiday and vacation time. Health and wellness days. A birthday day off. Remote working arrangements within Canada. Opportunities to work on meaningful projects supporting business operations and insurance technology. Professional growth through cross-functional collaboration, learning opportunities, and increasing project responsibility. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
What you’ll do
Gather business requirements and configure Salesforce features and declarative automations to support users and improve platform operations. Maintain data quality, security, support processes, and documentation, while collaborating on platform improvements and using AI-assisted tools to automate internal workflows.
Requirements
Candidates should have 0–2 years of Salesforce administration or related IT or systems support experience, familiarity with Salesforce fundamentals, and some exposure to Sales Cloud or Service Cloud. Strong communication, collaboration, problem-solving, and attention to detail are required; Salesforce Administrator certification and experience with Flow Builder are preferred.
Benefits
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Holiday and Vacation Time
- Health and Wellness Days
- Birthday Day Off
- Remote Work Within Canada
- Professional Growth Opportunities
Listed skills
- Business Requirements Gathering · Preferred
- Troubleshooting · Preferred
- Documentation · Preferred
- Problem solving · Preferred
- Communication · Preferred
- Collaboration · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Salesforce Administration
- Salesforce Configuration
- Salesforce Flow Builder
- Declarative Automation
- Business Requirements Gathering
- Data Quality Management
- Data Integrity
- Salesforce Security Administration
- User Management
- Support Ticket Triage
- Troubleshooting
- Documentation
- Problem-Solving
- Communication
- Collaboration
- AI-Assisted Automation
- Standard Operating Procedure
- Management
- Problem Solving
- Troubleshooting (Problem Solving)
- Workflow Management
- Business Requirements
- Curiosity
- Detail Oriented
- Data Privacy
- General Data Protection Regulation (GDPR)
- Data Quality
- Adaptability
- Information Privacy
- Cross-Functional Collaboration
- Salesforce
- Willingness To Learn
- Scalability
- Automation
- Triage
- Business Operations
- Claude AI
- Workflow Automation
- Salesforce Security
- Salesforce Certified Administrator
- Page Layout
- Salesforce Sales Cloud
Job areas
- Technology
- Software
- Customer Service & Support
- Salesforce Administrator
- Database Designers and Administrators
- Database Administrators
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