Senior Program Manager

Job summary

The Senior Program Manager will lead complex, cross-functional software initiatives from planning through release while driving AI-enabled workflow automation. They will also mentor team members and contribute to PMO governance by standardizing processes and improving delivery metrics.

Job details

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Program Manager based in Canada. This is a senior program management role responsible for driving complex, cross-functional software initiatives from planning through release. You’ll work closely with engineering, product, design, QA, platform, and operations leaders to turn ambiguous challenges into clear execution plans. The role combines strategic program leadership with hands-on operational rigor across dependencies, risks, governance, and delivery metrics. You’ll also help shape PMO standards and improve how programs are managed across the wider organization. A major focus is AI fluency, including designing reusable workflows that automate coordination, reporting, data analysis, and other high-frequency program activities. You’ll serve as a senior voice and mentor within the PMO, helping other program and technical program managers adopt stronger practices and AI-enabled workflows. The environment is fast-moving, collaborative, distributed, and designed for people who thrive on ownership, high standards, and continuous improvement. \n Accountabilities Own program management for complex, multi-team software initiatives, coordinating execution across engineering, product, design, QA, platform, and operations throughout the software development lifecycle. Translate ambiguous and high-stakes cross-functional challenges into structured program plans with clear milestones, owners, dependencies, deliverables, and timelines. Establish and evolve execution frameworks, including Agile/Scrum ceremonies, governance cadences, program artifacts, and operating practices. Identify, monitor, communicate, and mitigate delivery risks while applying disciplined change management when scope, priorities, or timelines shift. Provide clear, reliable, senior-leadership-ready reporting on program health, progress, dependencies, risks, and key decisions. Contribute to PMO-wide governance by improving metrics, standardizing processes, and supporting adherence to established operating practices. Design and deploy multi-step AI-powered workflows that automate recurring program-management activities across tools and data sources. Build reusable prompt libraries, templates, automations, skills, and integrations for activities such as status reporting, metrics analysis, roadmap management, and Jira/Confluence data extraction. Establish quality criteria and validation mechanisms for AI-enabled workflows and maintain accountability for the accuracy and reliability of automated outputs. Share AI-enabled practices across the PMO and act as a resource for improving the team's overall AI fluency. Mentor and coach program and technical program managers on execution practices, organizational priorities, and effective use of AI. Maintain consistent program documentation, delivery metrics, status reporting, and operating cadences. Help anticipate delivery challenges, improve organizational processes, and strengthen program-management practices across the broader organization. Requirements Bachelor’s degree in Computer Science or equivalent practical experience. 15+ years of total industry experience, including 8+ years of technical program management experience leading complex programs across multiple teams. Deep understanding of software product development lifecycles and technical program management at scale, with a demonstrated ability to drive initiatives from concept through release. Demonstrated AI fluency at a workflow-orchestration level, including designing and deploying multi-step AI workflows spanning multiple tools or data sources with measurable improvements in time or quality. Hands-on experience automating program-management workflows using AI, scripting, or related technologies, including extracting and analyzing data from tools such as Jira and Confluence. Experience creating reusable prompts, workflow templates, skills, connectors, or plugins that can be adopted by other program and technical program managers. Strong judgment around AI-assisted work, including defining quality criteria, validating outputs, and maintaining accountability for automated results. Experience with project-management platforms such as Atlassian tools, Microsoft Project, Smartsheet, or equivalent, along with strong Agile/Scrum knowledge and familiarity with SAFe. Experience collaborating with product management, design and UX, customer success, customer support, sales, marketing, legal, and other cross-functional stakeholders. Experience with program and project governance, including budgeting, vendor management, compliance, metrics, and reporting. Strong communication, stakeholder-management, mentoring, and leadership skills across distributed teams and multiple time zones. Self-directed and adaptable, with the ability to navigate ambiguity, prioritize competing demands, and maintain execution discipline. PMP, PMI-ACP, CSM, or similar professional credentials are a plus. Experience with fintech platforms, AWS, Docker, Kubernetes, or other cloud technologies is a plus. Benefits Canadian base salary range of CA$120,000–CA$150,000, with actual compensation determined by experience, skills, location, and applicable local requirements. Equity opportunity as part of the overall compensation package. Health, dental, and vision coverage for employees and their families. Life insurance. Mental wellness coverage. Fertility and growing-family support. Flexible time off in addition to company-paid holidays. Paid family, medical, and bereavement leave. Retirement savings plans. Allowance to customize your home-office and technology setup. Annual professional development stipend. Remote work environment with collaboration across multiple geographies and time zones. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

What you’ll do

The Senior Program Manager will lead complex, cross-functional software initiatives from planning through release while driving AI-enabled workflow automation. They will also mentor team members and contribute to PMO governance by standardizing processes and improving delivery metrics.

Requirements

Candidates must have a bachelor's degree in Computer Science and over 15 years of industry experience, including at least 8 years in technical program management. Proficiency in designing AI-powered workflows and deep knowledge of software development lifecycles are essential.

Benefits

• Equity opportunity • Health coverage • Dental coverage • Vision coverage • Life insurance • Mental wellness coverage • Fertility and growing-family support • Flexible time off • Paid family leave • Paid medical leave • Paid bereavement leave • Retirement savings plans • Home-office allowance • Professional development stipend

Listed skills

• Data analysis · Preferred
• Jira · Preferred
• Risk Management · Preferred
• Scrum · Preferred
• Agile · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Program management
• Software development lifecycle
• AI workflow orchestration
• Cross-functional leadership
• Agile
• Scrum
• SAFe
• Risk management
• Stakeholder management
• Jira
• Confluence
• Data analysis
• Mentoring
• Governance
• Technical program management
• Atlassian Confluence
• Customer Success Management
• Financial Technology (FinTech)
• Organizational Processes
• Accountability
• General Data Protection Regulation (GDPR)
• Workflow Management
• Self-Discipline
• Data Privacy
• Planning
• Agile Methodology
• Artificial Intelligence
• Amazon Web Services
• Data Analysis
• Budgeting
• JIRA
• Automation
• Customer Support
• Management
• PMI Agile Certified Practitioner
• Change Management
• Communication
• Computer Science
• Continuous Improvement Process
• Data Extraction
• Information Privacy
• Software Development Life Cycle
• Family Support
• Sales
• Virtual Teams
• Leadership
• Marketing
• Project Management
• Mentorship
• Microsoft Project

Job areas

• Management & Leadership
• Software
• Technology
• Engineering
• Consulting
• Program Manager
• Technical Program Manager
• Policy and Planning Managers
• Managers, All Other