Healthcare Jobs in Calgary
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Healthcare Operations Centre Dispatcher
Healthcare Operations Centre Dispatcher
District Manager Healthcare (70314075)
District Manager Healthcare (70314075)
Full Time Healthcare Security Guard - On Call Rotation
Full Time Healthcare Security Guard - On Call Rotation
Health Care Aide - Langdon, Alberta
Health Care Aide - Langdon, Alberta
Casual Healthcare Security Guard - AgeCare Mount Royal
Casual Healthcare Security Guard - AgeCare Mount Royal
Portfolio Resource Coordinator - Calgary Healthcare
Portfolio Resource Coordinator - Calgary Healthcare
Senior Software Engineer, iOS (Apps and Solutions) - Alberta
Senior Software Engineer, iOS (Apps and Solutions) - Alberta
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About the role
Healthcare Operations Centre Dispatcher
- Create, update and modify work schedules for Security Guards within Paladin Security for the healthcare contract.
- Maintain scheduling software (winTEAM) and coordinate any entry completed by anyone within or outside the healthcare operations center to ensure accuracy
- Work with Client Service Managers to ensure that all scheduling needs are met, and that client and site information is accurate
- Strategically plan schedules to ensure effective use of resources and minimal overtime is acquired
- Provide information to guards, managers, and department manager as requested regarding additional shifts, vacation requests, last minute book-offs, shift availability and shift cancellations
- Liaise with the Alberta Protective Services Operations Center to ensure all scheduling requirements are being fulfilled
- Help track overtime on a pay period basis and report the results to senior management, while trying to minimize any unnecessary overtime
Requirements:
- Must possess a High school Diploma, Post-Secondary education is an asset
- Previous customer service experience is an asset
- The ability to use judgement and decision-making skills to evaluate situations and establish priorities
- Must have an outgoing, friendly, and extroverted personality
- Excellent written and oral skills in English, with the ability to effectively communicate with a diverse workforce
- Strong computer skills; including Word, Excel, PowerPoint and Outlook
- Ability to learn quickly and navigate through new software is an asset
- Able to work effectively and efficiently in a deadline driven environment
- Strong time management, multitasking, problem solving, and organizational skills
- Must be detail oriented, team player, self-motivated, and able to take direction
About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.