Customer Service Representative/technical Support Representative Jobs in Bolton, Ontario, Canada
Create alert for “Customer Service Representative/Technical Support Representative”
Bolton, Ontario, Canada
Top Benefits
About the role
The Role
As a Customer Support Representative, you will be the first point of contact for our customers, providing exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience.
Respond to customer inquiries via phone, email, and chat. Resolve customer issues efficiently and effectively. Maintain accurate records of customer interactions. Collaborate with team members to improve service delivery. Provide feedback to management on customer trends and issues.
Join a dynamic team dedicated to delivering outstanding customer service.
Ideal Profile
The ideal candidate will possess a blend of technical and soft skills to excel in this role.
High school diploma or equivalent; further education is a plus. Technical skills: CRM software, Microsoft Office. Soft skills: Communication, Problem Solving, Empathy, Adaptability.
We are looking for individuals who are passionate about helping others and can thrive in a fast-paced environment.
What's On Offer
We offer a competitive salary and benefits package, along with opportunities for professional growth and development.
Comprehensive health benefits. Flexible work hours and remote work options. Supportive company culture focused on teamwork. Access to training and learning resources.
Join us and be part of a company that values its employees and fosters a culture of continuous improvement.
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About InterDent Service Corporation
InterDent is a dental service organization with over 150 affiliated dental offices serving over one million patients each year. Gentle Dental, its principal brand, provides high-quality comprehensive care including general dentistry, orthodontics, periodontics, endodontics, pedodontics, prosthodontics, and oral surgery. Headquartered in Inglewood California and Vancouver Washington, InterDent has practices in 8 western States under the brands Gentle Dental, Smile Keepers Dental, and Dedicated Dental.
Gentle Dental offers a multi-tiered professional career path for its affiliated practitioners. The company operates a Clinical Leadership Board (CLB) responsible for providing clinical support and guidance to ensure and continuously improve the high quality of dental care provided in the Gentle Dental Affiliated Practices and assists in the continued development of Gentle Dental Affiliated practitioners
Gentle Dental is committed to providing patients with:
- Respect and compassion
- Open communication
- High-quality and affordable dental care
- Comfortable offices and treatments
- Convenience in location, scheduling, and financing