The World’s Best Pork from the Industry’s Best Team

As one of Canada’s Best Managed Companies and one of the largest pork processing plants in Canada we provide premium pork products to those who desire responsibly raised, healthy, quality pork through their commitment to local farmers, families, and communities worldwide. Produced By Families for Families We invest in our employee’s potential and value to the company by providing professional development and training for all roles and succession planning to align job interests and potential. Hiring from within is our go to growing our own right here.

Job Purpose

The Employee Services Representative is responsible for being the first point of contact for employees and for visitors, answering phones, maintaining the visitor management system, scheduling tours, reporting as well as other office duties. They are also responsible for providing administrative support to the Human Resources team.

Duties and Responsibilities

This position will support the Afternoon shift. Hours of work are from 12:30 PM – 9:00 PM.

First point of contact for CMP employees

Creates employment confirmation letters Posting/removal of daily/weekly HR board information around plant. Also ensure form boards are refilled throughout the week Daily Attendance calls, system entry and employee coding.

Manages / Tracks recognition program; thank you’s / On the Spot Nominations

Greet, screen and directs all visitors Ensures all visitors/contractors are signed in and issued security tags Answers phones and directs calls in a professional manner Maintains and updates the phone system and voicemail system as required Orders and maintains office supplies Sorts and delivers mail Participates in and assists in coordinating employee social events Maintains access card system and manages any issues related to this Prep tours for employment candidates Maintains company Organization Charts, phone lists and seating Enters new employee information Manage employee birthday cards monthly Process employee parking passes Determine employee eligibility for workplace materials such as safety glasses and safety boots Data management for various initiative: On The Spot Nomination, Birthday Voucher redemptions, boot voucher, etc Provide support on various HR projects and initiatives Organizing and filing of employee paperwork Other duties as assigned Personal Development Attend company required training Remain current with technical knowledge in areas of responsibility Attend regular 1:1 coaching/update sessions Qualifications Successful completion of Office Administration program or HR certificate or equivalent combination of education, training and work experience Above average communication skills, both oral and written A demonstrated high degree of professionalism and diplomacy when dealing with internal/external customers Good working knowledge of Microsoft Word, Excel, PowerPoint A passion for people High respect for confidentiality Superior time management and organizational skills with keen attention to detail Excellent interpersonal skills Ability to work under pressure and meet deadlines Ability to work from directives with little supervision in a team environment.

Key Competencies

Accountability and Initiative Takes initiative and demonstrates a “do whatever it takes” work ethic to get the job done Consistently delivers on personal targets Service Excellence Displays personal ownership and a sense of urgency over any issues or complaints that arise from the customer experience Maintain an outstanding customer experience despite time pressures or obstacles Communicating with Clarity Communicates in a manner that is straightforward and easy to understand Answers questions in a professional manner Working Conditions Working with challenging requests/visitors/calls Physical Requirements N/A Key Performance Indicators Response time to requests Newsletter issuance No Customer Complaints Attendance Calls – daily and 48 hour follow up calls completed Why Work at Conestoga Meats?

Growing company with opportunity to grow with team and department

Stable full-time hours; no rotating shifts Employee referral bonus program (minimum $300 per hire) Competitive benefits package for you and your family at 3 months of service Pension plan and company matching at 1 year of service Floater day given on top of vacation days Diverse workforce; translation of communication materials into 8 languages Discounts on quality pork products Employee assistance program (financial assistance, mental health resources) Social Committee events (food trucks, gifts, games) BBQ's and wellness programs On-site training and company provided equipment Employee scholarship program and English courses Reason for vacancy: existing position (40 hours per week).

If this sounds like the job for you, please submit your resume online at: https://jobs.dayforcehcm.com/en-CA/conestoga/CANDIDATEPORTAL Conestoga Meats welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. This job posting involves the use of AI tools to assist with candidate screening. If you like to know more about our use of AI, please see our Privacy Policy for further details. We thank all applicants for their interest, however only those invited to participate in our recruitment process will be contacted.