It Jobs in Burlington, Ontario, Canada
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Burlington, Ontario, Canada
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information technology (IT) service delivery manager
Top Benefits
About the role
Overview
Languages
English
Education
Master's degree or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Urban area Information technology (IT) consulting Information technology (IT) infrastructure Software company Consulting firm Service
Budgetary responsibility
$1,500,001 - $4,000,000
Responsibilities
Tasks
Assign IT projects to systems analysts, programmers and other computer technicians Coordinate IT projects, including the design and deployment of new IT systems and services Plan and control budget and expenditures Plan and organize daily operations Supervise computer analysts, engineers, programmers, technicians and other personnel Train staff Establish and implement policies and procedures for information systems Authorize the development of specifications for products or services Meet with clients to discuss system requirements, specifications, costs and timelines Consult with clients after sale to provide ongoing support Project management
Credentials
Certificates, licences, memberships, and courses
Project Management Professional (PMP)
Experience and specialization
Computer and technology knowledge
Information Technology Infrastructure Library (ITIL) Oracle
Area of work experience
Design Software development Project implementation Information technology (IT) service delivery Management
Specialization or experience
Specialized environmental skills and knowledge
Area of specialization
Process improvement System integration Business process management Information systems
Additional information
Transportation/travel information
Valid driver's licence Willing to travel
Work conditions and physical capabilities
Fast-paced environment Work under pressure Tight deadlines Attention to detail Large workload
Personal suitability
Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Judgement Organized Reliability Team player Values and ethics Proactive
Benefits
Health benefits
Dental plan Health care plan Vision care benefits
Financial benefits
Bonus Group insurance benefits Life insurance Pension plan Registered Retirement Savings Plan (RRSP)
Long term benefits
Long-term care insurance Tax-Free Savings Account (TFSA)
Other Benefits
Team building opportunities
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
Does not require Canadian work experience
Support for youths
Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth
Not the right fit? Search for information technology service delivery manager jobs in Mississauga, Ontario, Canada
About TechVest Global Solutions Inc.
Accelerating Responsible AI Adoption TechVest Global is built to accelerate responsible, scalable, and high-trust adoption of AI, data, and digital transformation for organizations across sectors—with a specialized focus on the Investment Lifecycle. What We Do: We partner with financial services firms and enterprises to transform their AI and data capabilities from strategy through implementation. Our approach combines deep technical expertise with industry-specific knowledge to deliver measurable business outcomes. Our Core Services: 🔹 AI Governance – Establish frameworks for responsible, compliant AI adoption 🔹 AI Engineering – Build and deploy scalable AI solutions 🔹 Investment Management – Optimize investment lifecycle processes with AI and data 🔹 Data Engineering – Create robust data infrastructure and pipelines 🔹 Analytics & Data Science – Drive insights and decision-making through advanced analytics 🔹 ISO 42001:2023 Readiness Assessment – Prepare for AI management system certification Our Approach:
- Strategy & Governance – AI Strategy, Data Governance, Risk, Compliance & Ethics
- Enablement & Operating Model Design – Processes, Policies, Frameworks, PMO, Capability Building
- Implementation Support – Roadmaps, Tool Evaluation, Workflow Redesign, Proofs of Concept
- Upskilling & Organizational Change – Training, Leader Enablement, Workforce Integration Industries We Serve: Financial Services | Investment Management | Retail | Banking Frameworks: AI Lifecycle | AI Maturity Framework | AI Governance & Trust Framework | Financial Services Foundations We help organizations define their enterprise AI vision, prioritize high-impact use cases, and deliver phased, value-driven roadmaps aligned to business goals, risk appetite, and operating maturity.