Sales And Operations Associate Jobs in Burlington, Ontario, Canada
Create alert for “Sales and Operations Associate”
Burlington, Ontario, Canada
About the role
Sales Associate
Reports to: Store Manager Department: Operations Role Summary The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships with customers.
Critical Functions
- Customer Service Provides exemplary customer service by following the Laura Canada service standards. Drives sales by assessing the unique needs of customers and adding on in accordance with the Laura Canada service standards. Demonstrates strong wardrobing skills by assessing the unique needs of customers and keeping current on product knowledge, new arrivals, location of merchandise and fashion trends. Effectively develops customer relationships by applying Laura Canada’s Clientele Development tools. Promotes the website, store CRM, loyalty program and marketing initiatives/events in place. Executes all P.O.S. (Point of Sale) procedures accurately and efficiently (i.e. sales, refunds, Ship to Home, etc.), as required.
Additional Responsibilities
Consistently maintains Laura Canada’s visual presentation, housekeeping and Health and Safety standards. Completes all assigned administrative functions with accuracy and in a timely manner. Supports store initiatives as directed. Adheres to all new and existing Company policies and procedures (i.e. Dress Code, Loss Prevention, Health & Safety and Human Resources).
Requirements
Experience in a retail environment preferred Excellent communication and interpersonal skills Conducts oneself in a professional manner. Open to feedback and implements change in a timely manner. Demonstrates initiative on an ongoing basis.
Positive attitude and confident
Passion to keep learning, growing and adapting Working Conditions and Environment Flexible to the hours of the business Minimum of 3 shifts per week (minimum 3-hour shift) Participates in inventory twice per year, all training sessions and staff meetings. Works in a standing/walking position. Lifts approximately 20-30 lbs of product/boxes, as required. Uses ladders as required.
Not the right fit? Search for Sales Associate jobs in Montreal, Quebec, Canada
About Laura Canada
Laura Canada est une entreprise familiale iconique et innovatrice qui exploite Laura et Melanie Lyne, deux grandes bannières de vêtements pour femmes. Établie à Laval, au Québec, Laura Canada conçoit, produit, commercialise et distribue des vêtements de qualité partout au Canada. Nous sommes fiers d’employer plus de 2 000 collègues dévoués et d’exploiter plus de 140 magasins et deux boutiques en ligne. Notre succès repose sur l’engagement inconditionnel de notre équipe à offrir une expérience client exceptionnelle tout en incarnant nos valeurs d’intégrité, de respect, d’esprit d’équipe, de performance et de passion. Chez Laura Canada, l’expérience client exceptionnelle est motivée par notre engagement à offrir une expérience exceptionnelle à nos employés. Travailler chez Laura Canada, au siège social ou en magasin, c’est travailler dans un environnement stimulant et enrichissant dans lequel chacun peut se réaliser pleinement grâce aux nombreux avantages qui lui sont accordés. // Laura Canada is an iconic and innovative family-owned retailer housing two leading women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and distribute quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 locations and two online stores. We attribute our success to the unwavering commitment of our team to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion. At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience. Working at Laura Canada, at head office or in the store, means working in a stimulating and rewarding environment in which everyone can achieve their full potential through the many benefits they receive.