Social Services Assistant

(Canada Summer Job)

Unison at Kerby Centre is a non-profit organization located in the west end of downtown Calgary. Dedicated to enhancing life for older Calgarians, Kerby Centre offers an exciting opportunity to engage in meaningful community development and build a career in the charitable sector.

• Position: Social Services Assistant(Canada Summer Job)
• Compensation: $20 per hour
• Terms of Employment: Fixed Term Contract – 8 weeks (from 6 July to 28 August 2026)
• Location: Calgary

Job Purpose:
To assist the Seniors Support program team by providing front line support to Kerby clients, ensuring seniors can access programs, benefits and community resources to support their needs.

Duties and Responsibilities:

• Answering phone, returning messages, scheduling appointments, assisting clients to complete the intake forms.
• Assisting clients with benefits and housing applications.
• Provide general information about programs and services to seniors.
• Connecting clients with resources in the community
• Assist with updating the Services and Housing Directory.

Experience gained and skills learned:

The youth will have the opportunity to learn the following hard and soft skills:

Hard skills:

• Phone etiquette and call handling
• Appointment scheduling using Office Tracker software
• Data entry and form completion
• Knowledge of social services and community resources
• Understanding of benefits and housing application processes
• Basic administrative skills
• Computer literacy (Microsoft Office Suite, Email, Excel)

Soft Skills

• Empathy and compassion (especially when working with seniors or vulnerable populations)
• Active listening
• Clear and respectful communication
• Problem-solving and resourcefulness
• Cultural sensitivity and inclusivity
• Time management and organization
• Adaptability and flexibility

Qualifications Required:
Applicants should meet the following criteria to be eligible for the Canada Summer Jobs program:

• Age between 15 to 30 years
• Be a Canadian citizen or Permanent Resident (International students are not eligible)

Competencies:

• Has the passion to work and support seniors.

• Excellent verbal and written communications skills

• Good administration skills including time management, detail oriented and organized

• Able to work independently and show initiative

• Comfortable presenting in front of people

• Non judgmental/empathetic Computer proficiency in MS Word and Excell

Working Hours:
Summer youth are required to work 8 weeks, 35 hours/week. Hours will be 8am to 4pm or 8:30am to 4:30pm including a one hour of unpaid lunch break.

Please submit your resume to careers@unisonalberta.com

"We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status”