Housekeeping Manager Jobs in Calgary, Alberta, Canada
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Calgary, Alberta, Canada
Hotel Housekeeping Manager
Top Benefits
About the role
This is a department head position for a 125 room hotel with 4500 sq ft of banquet space plus a patio, swimming pool, hot tub & lots of parking space.
Mandatory Requirements
HOTEL EXPERIENCE IS A MUST EXPERIENCE AS A HOUSEKEEPING MANAGER OR SUPERVISOR IN A BRANDED HOTEL FOR 2 YEARS IS REQUIRED TO BE ELIGIBLE TO APPLY WILL BE NEEDED TO WORK WEEKENDS
At Courtyard by Marriott, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We Are Looking For Our Next Great Team Member To Join Us On Our Leadership Team. We Are Committed To Providing You With
Highly competitive wages ($57,000 - $65,000) Plus Eligible Quarterly and Annual Bonus An exceptional benefit plan for eligible associates & your family members RSP matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America & Marriott properties WORLDWIDE for you & your family members
REPORTS TO: General Manager
Here Is What To Expect
As our Housekeeping Manager, you will be providing supervision and guidance for all Housekeeping activities at the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.
Responsibilities
Train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. Provide clear direction in assigning and instructing housekeeping and housepersons staff in details of work. Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guestrooms, VIP rooms, and public areas, on a daily basis. Manage finances of housekeeping and laundry operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, supplies etc. in relation to hotel financial forecasts and budget. Establish and maintain adequate supplies for efficient operation of the department. Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials. Monitor house count and make staffing adjustments accordingly. Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel hazard communication program. Plan and conduct staff meetings. Attend various other related meetings to obtain and disseminate pertinent information. Manage the cleanliness and appearance of the outside grounds Evaluate condition of furniture, fixtures, decor, etc. Make recommendations and assist in the coordination of rehab projects. Communicate both verbally and in writing to provide clear direction to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned.
Does this sound like you?
Must have the ability to communicate in English. Previous leadership experience in housekeeping will be mandatory for success. Self-starting personality with an even disposition. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their Crescent job duties and be a team player. Supervisory skills to manage entire housekeeping operation. Ability to deal effectively with employees, vendors, contractors. Ability to coordinate and cooperate with other departments regarding housekeeping services/activities. Ability to stand, walk, bend, reach and move continuously to inspect rooms on all floors of the hotel. Ability to access and accurately input information using a moderately complex computer system.
At Courtyard by Marriott and Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Not the right fit? Search for Hotel Housekeeping Manager jobs in Mississauga, Ontario, Canada
About Crescent Hotels & Resorts
At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.
Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.
At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.