This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Why WestJet

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success. Join us, this is where your career story takes off.

Overview of role

WestJet is seeking a Hyper Automation Lead to join our Analytics & Intelligence team. The Hyper Automation Lead provides strategic oversight for enterprise automation, artificial intelligence (AI), and digital transformation initiatives. This role is accountable for leading the Hyper Automation Centre of Excellence, establishing governance and best practices for automation, developing team capability, and partnering with business leaders to deliver innovative technology solutions that improve efficiency, reduce costs, and advance enterprise priorities.

Key deliverables include

Lead the Hyper Automation Centre of Excellence by developing and executing the enterprise automation, AI, and digital transformation strategy, ensuring initiatives align with business priorities, technology standards, and organizational objectives while maximizing business value. Partner with business leaders to identify, prioritize, and deliver automation, AI, analytics, and digital product opportunities, translating business challenges into scalable technology solutions that improve efficiency, customer experience, and operational performance. Lead and develop a high-performing multidisciplinary team of Product Owners, Developers, Data Engineers, Analysts, and Solution Architects by providing coaching, performance management, resource planning, and fostering a culture of innovation, collaboration, continuous learning, and delivery excellence. Oversee the enterprise portfolio of automation and AI initiatives by establishing governance frameworks, delivery standards, and Agile practices, while partnering with Enterprise Architecture to define and uphold technology standards that enable secure, scalable, and compliant solutions delivered on time, within budget, and with measurable business value. Manage budgets, technology investments, and strategic vendor partnerships while fostering enterprise adoption of automation and AI through communities of practice, best practice development, capability building, and change management initiatives across the business.

Experience and qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or a related discipline. Minimum 8 years of progressive experience leading technology, automation, digital transformation, artificial intelligence, analytics, or related functions. Proven experience leading enterprise-scale automation initiatives and establishing governance frameworks, standards, and best practices for automation and digital transformation programs. Demonstrated experience leveraging AI and intelligent automation capabilities to improve operational efficiency, enhance decision-making, and deliver measurable business outcomes. Strong experience with Microsoft Power Platform, including Power Apps and Power Automate, with the ability to drive enterprise adoption, governance, and solution delivery. Experience evaluating, implementing, and optimizing low-code/no-code technologies, workflow automation tools, and business process management solutions. Demonstrated experience leading multidisciplinary teams comprised of Product Owners, Developers, Data Engineers, Analysts, and Solution Architects. Experience managing enterprise portfolios, budgets, vendor relationships, and strategic technology investments. Strong understanding of Agile delivery methodologies and product-based operating models. Certification in Agile methodologies (Scrum, SAFe, or equivalent) is considered an asset. Microsoft Power Platform, Azure AI, automation, cloud, analytics, or product management certifications are considered assets. Excellent strategic thinking, stakeholder management, communication, influencing, and problem-solving skills. Proven ability to lead organizational change, build organizational capability, and drive adoption of new technologies across large and complex organizations. Experience developing and supporting solutions using Microsoft Power Platform technologies, including Power Apps and Power Automate, is strongly preferred.

The benefits of being a WestJetter

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer: A fun and friendly culture with colleagues who work together to win Travel privileges for you and your family, effective from your start date Savings and Benefit programs that are flexible to meet your specific needs Think we’re a great fit? Apply now!

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at talent@westjet.com. We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us. For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at talent@westjet.com.