In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal’s Top Employers in 2025. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal.

The position at a glance

We are seeking an experienced and detail-oriented Vendor Management Officer to oversee and manage relationships with our external US benefits vendors and internal stakeholders.

In detail

The team members are responsible of the following activities

In this role, you will be responsible for ensuring high performance, compliance, cost-efficiency, and alignment of all US benefit vendors with our organizational goals. This includes vendors supporting health & welfare plans, retirement programs, wellbeing services, and any other outsourced benefit-related services.

Serve as the primary point of contact and relationship manager for all external US benefit vendors, including health insurance, retirement plan providers, wellness platforms, and voluntary benefits. Lead vendor negotiation, onboarding, and renewal processes in collaboration with internal stakeholders and procurement/legal teams. Establish and manage performance metrics (SLAs and KPIs) to ensure vendors meet contractual obligations and deliver high-quality service. Monitor vendor compliance with regulatory and contractual requirements, including HIPAA, ERISA, ACA, and other applicable laws. Collaborate with internal stakeholders to ensure vendors are responding to due diligence questionnaires and IT questionnaires timely. Conduct regular business reviews with vendors to assess performance, data risk requirements, resolve issues, and identify opportunities for improvement. Meet regularly with U.S. Benefits Department team members, including the Head of U.S. Benefits, to discuss outstanding vendor issues and status of deliverables. Maintain thorough documentation of vendor contracts, amendments, and service agreements.

Staff supervision/ Organizational Structure

This role will have a dual reporting structure reporting into the Head of US Benefits and the Head of HR Vendor Management

The Strengths And Skills That Will Help You Succeed

Bachelor’s degree in Human Resources, Business Administration, or related field.

Professional working proficiency in English *

5+ years of experience in vendor management, with at least 2 years focused on US vendors In-depth knowledge of vendor sourcing, contract negotiation, and compliance, and data privacy regulations. Strong project management skills with the ability to manage multiple vendors and initiatives simultaneously. Excellent communication, negotiation, and interpersonal skills. Strong analytical skills and attention to detail. Familiarity with RFP and vendor evaluation processes. Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. Professional working proficiency in English language is required.

What’s In It For You

In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements are available for most positions. In-office presence is required a minimum of 3 days per week, one of which must be on a Monday and/or a Friday. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.

To find out more about our range of benefits, click here

What You Need To Know

We will review candidates as they apply, so don’t wait to submit your application; BNP Paribas is committed to accessibility and inclusion. During the recruitment process, accommodation needs are available at all times for candidates. You will have the chance to make a request for an accommodation during your application. You must be legally eligible to work in the Greater Montreal area and, if applicable, hold a valid work or study permit. Physical presence in BNP Paribas’ office(s) is an essential function of this position; If you are applying and accepted to a position which requires working in/for the U.S. securities industry, you will be required to provide your fingerprints and undergo additional background checks by the FBI. BNP Paribas Securities Corporation is required to maintain a supervisory program over the conduct of its Associated Persons; some of your personal data will be transmitted to the United States of America and made available to US regulators. Please reach out to BNPP for additional information; or you can also find an overview here: 3110. Supervision FINRA.org

Diversity, Equity and Inclusion (DE&I) at the heart of our commitments

At BNP Paribas all employees are on an equal footing allowing us to create a work environment that values and respects people for their talents, skills and competences.

BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status (Employment Equity Act and Canadian Human Right Act).

To learn more about our DE&I commitments, click here

About Us

BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 63 countries, with more than 180,000 employees, the bank holds key positions in several areas of banking and financial services.

BNP Paribas’ mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.

Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.

With over 1,400 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.

Our certifications and partnerships

Montreal’s Top Employers 2025

Canada’s Best Diversity Employers 2025 Women in Governance – Parity certified – Platinum certification Pride at Work Canada Part of Les Affaires top 300 companies in Quebec Synclusiv Ready, Willing and Able Autisme sans Limites LinkedIn Top Companies 2024

Do you want to discover other BNP Paribas offers in Canada?

Click here: BNP Paribas in Canada Our job offers

*** While the description above describes our ideal candidate, we encourage applicants to apply even if they do not fully meet the complete list of qualifications noted***