Jim Pattison Lexus Northshore is looking for a motivated and customer-focused Parts Advisor to join our team. This role is a great opportunity for someone with previous automotive parts experience, as well as someone looking to learn the business and grow their career in the automotive industry. You will work with customers, technicians, and Service Advisors to help identify and source the right parts while keeping orders organized and moving efficiently. If you are detail-oriented, dependable, and enjoy working in a fast-paced team environment, we would like to hear from you. Schedule: This is a full-time, permanent role of 40 hours per week. During the training period, the schedule will be Monday to Friday, 8:30 a.m. to 5:00 p.m. Upon successful completion of training, the regular schedule will be Tuesday to Friday, 7:30 a.m. to 4:00 p.m., and Saturdays, 9:00 a.m. to 5:00 p.m.

Day in the Life

Greet customers professionally and assist with all parts inquiries in person, over the phone, and via email Accurately identify, locate, and source automotive parts using dealership systems and manufacturer catalogues Provide quotes, availability, and delivery timelines for parts to both retail customers and internal service technicians Process parts orders, invoices, returns, and special orders in accordance with dealership procedures Receive, unpack, label, and stock incoming parts shipments while maintaining accurate inventory records Pick and stage parts for the service department in a timely and organized manner Maintain an organized, clean, and efficient parts department and storage area Communicate effectively with technicians, service advisors, and suppliers to ensure smooth workflow and timely repairs Assist in monitoring and managing parts inventory levels and report discrepancies or shortages Ensure all customer and company information is handled with confidentiality and professionalism Contribute to a positive, team-oriented environment within the dealership Perform other duties as assigned What We’re Looking For Previous experience in an automotive parts department or dealership environment is a strong asset Knowledge of automotive parts and systems is highly preferred Strong customer service skills with a professional, friendly, and helpful attitude Excellent attention to detail and accuracy in handling orders and inventory Strong organizational and time management skills with the ability to multitask in a fast-paced environment Comfortable using computer systems, parts catalogues, and dealership management software Reliable, punctual, and team-oriented with a strong work ethic Strong communication skills and ability to work collaboratively with technicians and service staff This is a moderately physical role that requires: Frequent standing and walking throughout the parts department and dealership Regular lifting, carrying, and moving of automotive parts and supplies (up to 50 lbs) Reaching, bending, and shelving inventory items Extended periods working at a computer and parts counter Occasional use of equipment such as parts carts or pallet jacks Working in a fast-paced automotive environment with occasional exposure to garage and warehouse conditions What We Offer Competitive wages Comprehensive benefits package, including health, dental, and insurance Unlimited opportunities for advancement, growth, and development Manufacturer led training opportunities Access to exclusive corporate discount programs Recognition and rewards programs A great team atmosphere and a positive, supportive working environment How to Apply If this sounds like a great fit, please apply with your resume today! Visit our Careers Page to explore more opportunities: https://www.jpautogroup.com/careers/ This role requires successful candidates to submit a satisfactory Driver’s Abstract. We thank all applicants for their interest; however, only those selected for interviews will be contacted. We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at careers@jpautogroup.com.