We know what it means to put the customer first—our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and satisfaction that comes from working for a successful, expanding company where every team member makes a difference and where initiative and hard work are valued and rewarded. We are confident that if you choose to work at ROBINSON, you will be taking your first steps towards a challenging, profitable, and satisfying career. Reporting to the Director, Inventory Management, the Supply Chain Business Analyst provides analytical, forecasting, reporting, and process‑optimization support across the supply chain organization. This role focuses on developing insights, improving systems and processes, and supporting data‑driven decisions that enhance inventory performance, forecasting accuracy, operational efficiency, and the overall customer experience.

What you will do

Develop, enhance, and maintain dashboards, reports, and KPI tracking tools to monitor supply chain performance Analyze supply chain data across forecasting, inventory, procurement, and logistics to identify trends, risks, and opportunities Conduct root‑cause analyses on service failures, forecast variances, and inventory challenges Support the development of data governance standards and ensure data integrity across systems Support demand planning cycles through trend analysis, modeling, and scenario planning Evaluate forecast accuracy and partner with teams to improve inputs and assumptions Collaborate with Sales and Inventory teams to align demand forecasts with budgets and category growth plans Assess end‑to‑end supply chain processes and identify opportunities for efficiency, automation, and standardization Support ERP enhancements, functional improvements, and system implementation projects Prepare business cases, cost‑benefit analyses, and operational assessments to drive continuous improvement Act as the central strategic bridge, connecting the dots between Sales, Procurement, Operations, and Logistics to ensure a unified strategy and a seamless customer experience. Work closely with Inventory, Procurement, Operations, Logistics, and Sales teams to support strategic and operational initiatives Participate in supplier and logistics partner performance reviews by providing analytical insights Support issue resolution related to supply disruptions, service delays, or data inconsistencies Assist in inventory investment planning, demand/supply balancing, and capacity assessments Provide analytical support for annual budgeting and long‑range planning Support compliance with supply chain regulatory requirements (import/export, sustainability, documentation About you: Bachelor’s degree or equivalent post‑secondary education in Supply Chain, Business, Analytics, Engineering, or a related field 3–5 years of experience in supply chain analytics, business analysis, or a similar analytical supply chain function Strong analytical and problem‑solving skills Advanced proficiency in Excel and experience using data visualization tools (Power BI, Tableau) Strong written and verbal communication skills Ability to multitask and manage competing priorities Proficiency with ERP systems and supply chain planning tools Certifications: SCMP, CPIM, CSCP, or other relevant designations considered an asset Family-owned ROBINSON is a leading Canadian distributor of plumbing, heating, electrical, and lighting products. Today, the company serves customers in the construction industry and retail home improvement markets through a network of 32 distribution warehouses and showrooms in British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario. ROBINSON’s reputation as a growing company with a customer-service oriented culture continues to attract and retain top quality people and has earned it Platinum status among Canada’s Best Managed Companies. ROBINSON is committed to a diverse, inclusive, and respectful workplace. We strive to foster an environment that values our differences and believe in giving back to the communities in which we live and work.

ROBINSON will provide accommodation for candidates with disabilities throughout our interview and selection process.

Thank you to all interested candidates, only those selected for an interview will be contacted.