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Sales Development Representative
Toronto, Ontario, Canada {{REMOTE}}
$46,300 - $61,300/yearly
Mid Level
Full-Time
About the role
- We’re looking for a Sales Development Representative (SDR) to join our Sales team!
- Our Sales team gains an understanding of who our customers are, what their businesses do, and how Jobber can help them succeed, to turn leads into advocates
- This team is one that celebrates the wins, motivates each other over the losses, and challenges each other to do better every day
- You’ll have regular 1:1’s with your manager which focus on performance, coaching, and long-term development, with consistent feedback on how you can continue to grow
- This is a target based role where you will be working towards achieving daily and monthly KPIs, and have the opportunity to compete in both monthly and quarterly contests (Spifs)
- Reporting to a Manager, Sales Development, the Sales Development Representative (SDR) is often the first touch point for potential customers, so making a good impression is paramount
- You’ll be qualifying leads of businesses that started a trial of our software to better understand whether we are able to help and support their business
- It’s important that you are able to generate excitement and build value for the next step of them speaking with the Account Executives who will champion the relationship
- Connect with potential customers through a variety of inputs (phone, text, email)
- Work with members of the Account Executive (AE) team to provide the best customer experience and exposure to the Jobber product
- Be open to giving and receiving feedback on a consistent basis to grow yourself and those around you
- Track key information in Salesforce for follow-up and analytics
- Have dedicated time to participate in learning opportunities and self-guided work to further your sales skills and development
- To best help our customers, we’re looking to make sure we have coverage across all our hours and days we’re open, which is Monday to Thursday from 6 am MT to 8 pm MT, then Fridays to Sunday from 6 am MT to 6 pm MT. This role will require a non-standard shift of either:
- Monday to Friday late shift (1pm-10pm ET / 11am -8pm MT / 10am-7pm PT)
- Tuesday to Saturday, day shift- To be a strong and confident communicator. You have the ability to actively listen and converse with our customers, and get a true understanding of who they are and what they need
- To be incredibly driven and tenacious. In sales, not every customer will say yes or be interested in what you have to say. We need you to dust off your jeans and get right back in the saddle…quickly
- Previous success in sales. If you were a top performer in selling cell phones, electronics, or other tech, or a retail star - this position is for you
- To collaborate. The SDR must establish strong relationships quickly and work with the Sales team to understand what is and isn’t working
- To be adaptable. We’re an agile company and we need people who are able to pivot and change directions when required
- To be a self-starter. The SDR will likely dial over 100 calls per day to effectively support the sales process. We need someone who is energized by moving fast, not depleted by it
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About Jobber
Software Development
1001-5000
Jobber is an award-winning software for small home service businesses.
Unlike spreadsheets or pen and paper, Jobber keeps track of everything in one place and automates day-to-day operations, so small businesses can run smoothly and provide five-star service at scale.
Jobber is used by 300,000 home service pros to serve over 27 million properties in more than 60 countries. The company continually ranks as one of Canada's fastest-growing and most innovative companies by Canadian Business and Macleans, The Globe and Mail, Fast Company, and Deloitte