Business

BSB30120 Certificate III in Business

Qualification

Nationally recognised qualification

Jump to a section

What you will gain

What you will study

How you will study

Eligibility and requirements

Course fees

Jump to a section

What you will gain

What you will study

How you will study

Eligibility and requirements

Course fees

Overview

Our BSB30120 Certificate III in Business qualification is designed to prepare individuals for varied roles across different industries and environments while exercising professional judgement. Throughout the program, students should develop a broad range of competencies and learn to apply them with discretion and relevant theoretical knowledge.

Pathways

Successful completion of the BSB30120 Certificate III in Business may lead to employment opportunities, including:

Administrative Assistant

General Clerk Customer Service Representative.

Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.

Snapshot

Flexible delivery

36 months

Traineeship $0 | Full Fee $6,000

Funding available

What you will gain

Upon successfully completing this nationally recognised qualification, students should be able to:

perform day-to-day business activities and essential business activities across a range of industries use enhanced workplace communication and customer service skills identify safe work practices and how to work safely in a business environment.

What you will study

This qualification consists of 13 units of competency, as shown below. Please call Aurora Training & Professional Services for enquiries about customisation and contextualisation.

Core units

BSBXCM301 Engage in workplace communication

BSBWHS311 Assist with maintaining workplace safety BSBSUS211 Participate in sustainable work practices BSBPEF201 Support personal wellbeing in the workplace BSBTWK301 Use inclusive work practices BSBCRT311 Apply critical thinking skills in a team environment

Elective units

BSBOPS305 Process customer complaints

SIRXPDK001 Advise on products and services BSBTEC202 Use digital technologies to communicate in a work environment BSBTEC404 Use digital technologies to collaborate in a work environment BSBPEF301 Organise personal work priorities BSBTEC201 Use business software applications BSBOPS304 Deliver and monitor a service to customers

How you will study

Delivery

This course may be delivered through face-to-face, online, or work-based training.

We use a range of assessment methods for this qualification, including

short answers projects activities workplace observation observation in a simulated workplace.

Duration

This qualification can be completed in up to thirty-six months, dependent on the student's experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL). Apply for CT or RPL during enrolment.

Eligibility and requirements

Student Requirements

The following will be required for the enrolment process

Unique Student Identifier (USI)

verifiable identification documents completion of the LLND assessment.

Please visit www.usi.gov.au to create your USI.

Students will require access to appropriate technology and internet if the materials are delivered online.

We collaborate with employers to support students in the workplace. Workplace assessments may be required for some units of competency.

Course fees

Fees

This training is subsidised by the NSW Government, under the Smart and Skilled program. The following fees are incurred by the student depending on their eligibility.

Traineeship*: $0

Online or self-study option: $4,200 Non-Subsidised (Full Fee): $6,000 Concession: $240 First Qualification: $1,320 Second Qualification: $1,580 Fee exemptions may apply for eligible students and is conditional on Government Policy and Funding Arrangements. For more information, please visit www.smartandskilled.nsw.gov.au.

Additional Fees

Extension/Suspension Fee (administration charges): $50

Replacement of Testamur/statement of attainment/Qualification Certificate - Hard Copy: $75 Replacement of Testamur/statement of attainment/Qualification Certificate - Digital: $25 Repeat of unit (Third attempt onwards Per unit): $150 RPL and RCC assessment: Contact us for a quote

Please note: course fees and additional charges may change from time to time, please check with Aurora Training & Professional Services staff for updates.

Aurora Training & Professional Services does not accept upfront payments of more than $1,500. If a student's fee is more than this amount, the support of a flexible payment plan will be offered to students.