Tactical Shift Supervisor Jobs in Dartmouth, NS
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Dartmouth, NS
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About the role
Tactical Shift Supervisor
Position Details:
Position: Tactical Shift Supervisor
Site: Dartmouth General
Hours: 4 on, 4 off rotation, 12 hour shifts
Pay Rate: $24.50
Shift Supervisors are responsible for:
- Directing employees to perform to the standards of Paladin's policies and procedures
- Ensuring employees have and retain knowledge of the site operations
- Ensuring their team is made aware of and understand any Paladin issued memo/announcement
- Ensuring contractual obligations are met - such as no time loss on site. Addressing lateness, absences, and covering shifts as needed
- Responding to all emergencies; taking command of the situation
- Ensuring the health and safety of staff as it pertains to training on Paladin's Occupational Health and Safety Policies and Procedures and reporting any incidents that occur during their shift
- Dealing with disciplinary issues that arise on site, including completion of meetings and paperwork.
Tactical Officers:
- Monitor the Emergency Department (ED), managing any aggressive behavior; Providing security presence and support throughout the ED
- Conduct sets of rounds within the ED area
- Sit with aggressive, abusive, threatening, or high risk patients
- Respond to code situations
- Write reports and investigate routine incidents
- Display excellent customer service skill; ability to work with those under stress or in need of medical assistance
- Assist in developing security plans for high risk patients
- Utilize verbal de-escalation techniques to manage conflicts
- Oversee and support patient watch guards within the ED
- Work closely with local police and EHS
- Ensure the safety of staff, patients, and visitors within the ED
- Assist hospital staff with patient restraints as required or directed according to standard operating procedures
- Adhere to all hospital policy and procedures and maintain compliance
- Monitor site visitors and perform ID checks in accordance with site policies and procedures
- Effectively communicate all suspicious activities, concerns, issues, and events to our dispatch team on behalf of the clients' assets
- Prepare and maintain professional and effective reports regarding the activities, security violations, and hazardous occurrences on site
YOU’RE A GREAT FIT IF YOU:
- This position includes enhanced physical requirement, including but not limited to:
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- Be able to stand for up to 12 hours
- Be able to walk and patrolling the facility, including use of stairs
- Ability to run and quickly respond to code calls
- Be able to participate in a physical training, such as use of force and physical restraining techniques
- A minimum 1-2 years of experience in security, law enforcement, or related field
- Diploma in Justice studies/police foundations is an asset
- Ability to obtain a provincial Security License
- Standard/Intermediate First Aid & CPR - Level C (from a CSA-approved vendor)
- English (oral and written) fluency is a must
- Previous Supervisory experience
- Certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB) are pre-requisites of this position. Prior training certifications may be accepted on a case-by-case basis
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- Applicants lacking acceptable certifications can opt into Paladin's training program
- The UoF/MOAB training is not paid as it is a pre-requisite; however Paladin will cover the cost of the training with a 6-month commitment to the position
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About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.