Position:

Banquet Server

Report to:

F&B Manager / Assistant Banquet Manager / Banquet Manager

Department:

F&B

Hours:

As required

Primary Function: The Banquet Server is responsible for providing exceptional service during banquet events at the lodge. This role ensures that all guests receive prompt, professional, and courteous service while maintaining the high standards of our establishment. The Banquet Server works closely with the Assistant Banquet Manager/ Banquet Manager and kitchen team to execute successful events ranging from corporate functions to weddings and special celebrations.

Duties and Responsibilities:

• Set up banquet rooms according to event specifications, including tables, chairs, linens, place settings, and decorations

• Greet and serve guests in a friendly, efficient manner

• Take and deliver beverage orders promptly

• Serve food courses according to established service standards and timing

• Clear tables between courses and at the conclusion of meals

• Respond to guest requests and resolve issues professionally

• Assist with food and beverage service during cocktail receptions

• Maintain cleanliness and organization of banquet areas and service stations

• Follow all health, safety, and sanitation guidelines

• Assist with post-event breakdown and cleanup

• Support other departments as needed during peak periods

• Attend pre-event briefings to understand specific event requirements

• Maintain knowledge of menu items, including ingredients and potential allergens

• Assist with the dining room as needed

Requirements/Experience:

• Previous food service or hospitality experience preferred

• Pro-Serve certification (or willingness to obtain within 30 days)

• Strong customer service skills and professional demeanor

• Excellent communication and interpersonal abilities

• Ability to work in a fast-paced environment

• Flexible availability including evenings, weekends, and holidays

• Physical stamina to stand for extended periods and lift up to 25 pounds

• Attention to detail and ability to follow instructions precisely

• Team-oriented attitude with willingness to assist colleagues

• Professional appearance and adherence to grooming standard

Please note that only applicants selected for further consideration will be contacted.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-441-0375.

We look forward to receiving your application