About this opportunity

At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.

The Senior Learning Partner is a strategic and hands-on learning consultant who partners closely with leaders, HR, and internal stakeholders to enable business outcomes through practical, high-impact learning solutions. This role balances strong consulting capability with execution, supporting enterprise priorities, line of business needs, compliance requirements, and future skill development.

The role works closely with the Senior Manager, Learning & Development to intake, scope, prioritize, design, deliver, and measure learning solutions that are realistic, scalable, and aligned to Meridian’s strategy and workforce needs.

Key Responsibilities

Learning & Development Consulting

• Act as a trusted learning advisor to assigned lines of business, building strong, ongoing relationships with business leaders and partners.
• Consult with leaders to understand business goals, performance challenges, compliance needs, and skill gaps, translating them into clear learning recommendations.
• Influence and guide stakeholders without formal authority, helping them make informed decisions about learning approaches, scope, and timing.
• Support intake and prioritization of learning requests in a high-volume environment, balancing impact, capacity, and business urgency.

Analysis & Evaluation

• Lead learning needs analysis using practical methods such as interviews, stakeholder conversations, data review, learner feedback, and operational insights.
• Partner with subject matter experts, HRBPs, and business teams to validate needs and confirm root causes of performance gaps.
• Define clear learning objectives and success measures at the outset of programs.
• Apply Kirkpatrick evaluation principles pragmatically, focusing on learner experience, application, and business impact where feasible.
• Use insights and data to continuously improve learning solutions, content quality, and delivery effectiveness.

Learning Design, Delivery & Advisory

• Design and deliver blended learning solutions that reflect how employees actually work today, including live facilitation, virtual sessions, curated content, performance support, and digital learning.
• Be hands-on in delivery when needed, facilitating sessions and supporting rollouts, particularly for priority business initiatives or capacity gaps.
• Ensure a strong learner experience across all touchpoints, keeping learning practical, clear, and accessible.
• Provide ongoing advisory support to leaders and teams to help embed learning into day-to-day work and reinforce behaviour change.
• Collaborate with other Learning Partners to elevate quality, consistency, and reuse of learning assets.

Learning Technology & Operational Excellence

• Leverage and support effective use of the L&D technology ecosystem, including the LMS, and third-party platforms.
• Ensure learning solutions are implemented with operational discipline, including scheduling, communications, tracking, and reporting.
• Support compliance training delivery and reporting by ensuring learning is accurate, timely, auditable, and learner-friendly.
• Contribute to continuous improvement of L&D processes, templates, standards, and ways of working.

Industry Knowledge & Future Skills

• Stay informed on trends related to learning, workforce transformation, AI enablement, and capability development in financial services.
• Bring forward ideas and new ways of thinking and working.
• Support enterprise capability-building efforts by translating external trends into relevant, actionable learning solutions.

Knowledge, Skills & Capabilities

• Strong business acumen with the ability to understand operational realities and tailor learning accordingly.

• Proven consulting and relationship management skills across multiple stakeholder levels.

• Comfortable managing multiple projects of various scales and complexities.

• Ability to move between strategic thinking and hands-on execution with ease.

• Solid grounding in adult learning principles, instructional design, and learning evaluation.

• Strong communication skills, both written and verbal, with a focus on clarity and practicality.

• Comfort learning and adopting new digital tools, with an openness to using AI‑enabled technology to enhance productivity, accuracy, and the Member experience.

Education, Work Experience, and Professional Designations/Certifications

• Minimum of 5 years’ experience in learning and development, with a focus on consultation.

• Adult Learning Certificate or Degree – completed or equivalent professional experience.

• Post-secondary education.

• Financial Services experience considered an asset.

This role represents an existing vacancy. Internal candidates are being considered as part of our standard process.

Salary Range: CAD**$68,800.00 to $103,200.00****annually.**

Compensation for this role is based on a combination of skills, experience, and internal equity. Candidates with stronger alignment to the role’s requirements may be placed higher within the range. Your recruiter will share more information about our total rewards package during the hiring process.

Office Location: Toronto Corporate Office located at 3280 Bloor St W, Etobicoke, ONorSt. Catharines Corporate Office, located at 75 Corporate Park Drive, St. Catharines, ON.

Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success

• We provide you with the tools and technology needed to delight your candidates and clients

• You'll get to work with and learn from diverse industry leaders

• Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues

• This isn't your typical "corporate" job. We work hard and we have fun!

Build the Future of Banking with Us

At Meridian, we’re not just adapting to the future—we’re shaping it. We see talent as a catalyst for sustainable growth, community impact, and future-readiness. As the financial landscape evolves, we’re looking for team members who bring:

• Embedding & leveraging technology – Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working. Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset

• Critical Thinking – The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions.

• Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency.

• Curiosity & Flexibility – Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.

Who we are:

Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members. With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life.

Find our story here: About Meridian

Experience the Difference!

Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Meridian Credit Union.

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