Semicon Field Service Customer Support Engineer Jobs in Field, British Columbia, Canada
Create alert for “Semicon Field Service Customer Support Engineer”
Field, British Columbia, Canada
Semicon Field Service Customer Support Engineer
Top Benefits
About the role
esmo-Firmengruppe » Karriere » Jobs-Sacramento » offene Stellen » Semicon Field Service Customer Support Engineer
Field Service-Customer Support Engineer – Semicon
esmo USA Corp.
Roseville, California
Email us at: careers-usa(at)esmo-ag.com
To support our growth, esmo USA is seeking an outstanding individual for a Field Service Engineer role based out of our Roseville, California facility.
Purpose
Perform onsite/offsite support activities in North America. Position requires on-site product installation, customer training, integration, maintenance, and repair for our line of Engineering Test Handler and Manipulators/Docking systems. Assume responsibility for customer satisfaction and promote and maintain positive relationships exercising good judgment in resolving customer issues.
Description
Candidate must possess excellent organization and communication skills, able to schedule and prepare Service calls and supporting the Sales team, troubleshoot and complete tasks with minimal supervision. Provide pre and post-sales support (onsite and remotely), generate detailed service reports and conduct training and equipment demonstrations.
Ideal candidate is a self-starter / learner, mechanically inclined, proficient with hand tools, knowledgeable with electronics, MS Office Software and familiar with ATE tester equipment.
Qualifications/Requirements
Have a valid/current USA-issued Driver’s License, Passport and Covid-19 vaccination certificate.
Must be able to obtain clearance to enter various customer’s facilities, have flexibility to travel domestically and internationally with short notices up to 70% of the time, have a credit card for maintaining reimbursable travel expenses.
A minimum of two-year Technical college degree or experience in service/semiconductor test floor/lab experience.
ATE Test Handler and/or Wafer test applications/equipment knowledge/experience are highly desirable.
Must be authorized to work in the USA (we are currently not sponsoring working visa)
About Us
Since its foundation in 2001, esmo has become one of the leading, international suppliers for manipulators, docking/interface, and handler systems. As a full-service system integrator, esmo semicon offers a full suite of ATE hardware solutions for the semiconductor industry.
As an internationally operating group of companies, esmo AG – headquartered in Rosenheim, Germany, with facilities in Singapore, China and California, USA – continues to expand its global operations and continuously setting new benchmarks for the future.
esmo USA Corp. – an equal opportunity employer
Aside from competitive salaries, we offer PTO, paid leave and public holidays, 401(k) plan match, paid health and dental/vision benefits, as well as attractive career opportunities and an employee-oriented work environment.
For administrative reasons, we should ask you to refrain from phone calls or walk-ins without previous appointments. Thank you for your understanding.
We look forward to getting to know you.
Please apply at: careers-usa(at)esmo-ag.com
Zurück zur Job-Übersicht »
Not the right fit? Search for Semicon Field Service Customer Support Engineer jobs in Field, British Columbia, Canada
About esmo USA
Engineering innovations worldwide. esmo is dynamic at its best.
As an international enterprise, the esmo group has established itself in the global economy since 2001 and operates in various sectors of industry.
Full-service provider esmo automation offers a comprehensive product and service portfolio in the sectors of plant engineering and automation technology.
Since its foundation, esmo semicon has become one of the leading suppliers of manipulators, docking and interfacing components as well as handling systems for the worldwide semiconductor industry.
As an investment in the education of the next generation, the esmo group offers its trainees an excellent and multi-faceted scope of activities plus attractive training and career opportunities – in short, an ideal stepping stone for their professional lives.
"Everything is possible." This is the pronounced goal of all esmo group members. Leading-edge technology, state-of-the-art machinery, innovative production engineering and efficient processes as well as an uncompromising promotion of specialized training programs meet even the most challenging customer requirements within incomparable delivery periods.
In close cooperation with their international customer base, esmo develops customized solutions at an excellent price-performance-ratio. The experience, the competence and the motivation of esmo employees make up the strong and reliable basis which ensures the success of esmo customers and the success of the esmo group alike.
And the result is innovative and advanced perfection.
esmo – easy motion technology