As a sales and business development support advisor, you help serve and maintain business relationships with members and clients. You help sell products and services through multiple distribution channels based on member/client needs and current strategies and practices. You help build and maintain business relationships with members and clients. You drive results by reviewing information requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies. You ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. Interpersonal savvy is therefore essential. More specifically, you will be required to: Establish a consulting relationship by identifying current or potential needs and promoting customer retentionAdvise various partners, stakeholders or members and customers regarding the products, services or solutions offered and ensure their satisfaction Analyze and respond to customer needs, process requests and ensure the required follow-ups Collect, gather and analyze information, write reports and recommendations Keep abreast of new developments related to standards, products or services in your field of activity What we offer* Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment * Benefits apply based on eligibility criteria. What you bring to the table College diploma in a related field A minimum of one year of relevant experience Please note that other combinations of qualifications and relevant experience may be considered Knowledge of French is required Available to work Monday to Thursday between 9:00 a.m. and 7:30 p.m. and Friday from 9:00 a.m. to 5:00 p.m. Action oriented, Communicates effectively, Customer Focus, Differences, Drive results, Nimble learning, Resilient, Situational adaptability, Tech savvy Trade Union (If applicable) At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Job Family Member/client sales and service (FG) Unposting Date 2026-07-17 Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first.