Hospital Billings Officer Jobs in Grimsby, Ontario, Canada
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Grimsby, Ontario, Canada
Hospital Billings Officer
Top Benefits
About the role
Position title
Hospital Billings Officer
Description
We have an exciting opportunity for a Billing Officer to join our team at St Hughs Hospital
The Hospital Billing Officer will ensure that invoices are produced in an accurate and timely manner in accordance with the policies and procedures of the Hospital. Other administrative duties will be required to collect payments from patients immediately after their consultation to ensure a comprehensive, and competent billing function for the Hospital..
This patient facing role will involve taking payments from patients and allocation of payments to patients accounts along with the development of appropriate systems and processes to ensure adequate financial controls are in place.
The Billing Officer will ensure that invoices are produced in an accurate and timely manner in accordance with the policies and procedures of the Hospital. Other administrative duties will be required to collect payments from patients immediately after their consultation to ensure a comprehensive, and competent billing function for the Hospital.
Ensure effective communication between Consultants, internal departments and patients.
About The Role
Responsible for raising all outpatient related invoices for SMH, including the pass through ‘ADM09’ invoices, and allocating the invoices to payments on account. Ensuring that we hold a signed contract for each episode of care which results in hospital treatment. Relevant provider membership number and authorisation numbers to be collected via the contract and updated on CC8 wherever necessary Collate inpatient charges and create inpatient invoices for self pay and insured patients, based on quotes generated via main hospital chargemaster or based on relevant insurance negotiated contracts. Monitor and manage outstanding patient balances by initiating collection activities on bad debts, including sending shortfall letters and payment reminders. Liaise with patients to
resolve billing discrepancies, negotiate payment arrangements, and escalate accounts for further recovery action when necessary.
Assist in the preparation and review of outpatient service costings by collecting relevant data and verifying pricing structures. Cross-check supplier purchase invoices against corresponding patient invoices to ensure consistency and accuracy in pricing, identifying discrepancies and liaising with relevant departments to resolve any issues promptly. Deputise for colleagues during periods of absence or leave, ensuring continuity of billing operations, adherence to hospital policies, and maintenance of service quality. This includes temporarily managing assigned tasks such as booking form processing, patient account reconciliation, or financial reporting, as needed to support departmental efficiency. Taking payments from patients where required and allocating appropriately. To revie clinic lists from the previous day, ensuring that appropriate consultation fees generated and allocated against receipts Develop and maintain processes for periods outside of normal working hours, to ensure relevant information is collected to allow for posting of transaction on the following shift. Add outpatient & inpatient charges to Compucare, to ensure correct hospital and consultant fees are collected from the patient. Offer support where possible to the Customer service team taking payments over the phone. Timely issuing of invoices to insurance companies. To send out pre-pay invoices where appropriate for any patients not self funding or covered with one of our contractual providers. To capture all hospital income, ensuring that any equipment used and requested by a consultant has been costed and wherever necessary approved by the relevant insurance company. Adding consultant charges to compucare for any chargeable items such as room rent, and creating monthly invoices for those charges Maintain relevant Purchaser and Provider information in CC8. To review the self pay debtors list to ensure that all charges are appropriately allocated. To process the OPD booking forms and cost procedures appropriately as per the hospital Charge Master To report any instances where there is no parity between consultant charges and hospital coding To ensure that the hospital CCSD code recording is consistent with the coding provided by the consultant and that all CCSD codes are provided by the clinician in charge of treatment To utilise external websites, egs Healthcode, AXA patient portal & Bupa providers online to ensure that current authorisation numbers are being utilised with current episodes of treatment.
Skills And Competencies
Excellent Customer Service skills and experience
Practical knowledge of administration processes Demonstrate strong organisational skills and abilities Ability to work on own initiative and also as part of a team Excellent communication skills High standard of accuracy Understand the importance of confidentiality Experience in Microsoft Word and Excel Data Inputting Experience of working in a fast-paced environment Experience of working in Healthcare
Job Benefits
At the Healthcare Management Trust, we are obsessed with achieving our Vision, to be the most innovative and best quality provider of niche health and social care services. Our Purpose is, to make every contact count, ensuring every resident and patient receives the best possible experience and outcome.
We aim to provide services which value collaboration and place our residents, patients and people at the heart of all we do. We will always do the right thing for our residents, patients and people. We will be outwardly connected to the most innovative practices and service offerings in the market. We will do things differently and will be bold with our ambition to change things for the better.
About
We are passionate about what we do and so are our people. Bringing their most authentic selves to work and seeking joy and fun in what we do. We will deliver care and clinical interactions compassionately and tailor them to individual needs. We achieve this by living our business Values each and every day:
We are caring
We are enterprising We are resourceful We are authentic We are accountable
Our Benefits Include
Private Medical Insurance
Employer pension contribution Wellbeing support Long service awards Cycle to work scheme Recruitment referral scheme Continuous learning Career progression Flexible working options 27 Days Annual Leave (Plus Bank holidays) Enhanced Maternity Pay
Job Description
Job Description
Hiring organization
Industry
Healthcare
Employment Type
Full-time
Duration of employment
Permanent
Job Location
Peaks Lane, DN32 9RP, Grimsby
Working Hours
Monday - Friday
Base Salary
£26598 Per year
Date posted
July 8, 2026
Valid through
July 21, 2026
Position: Hospital Billings Officer
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About Healthcare Management Trust
The Healthcare Management Trust (HMT) is a registered charity that has been delivering not-for-profit health and social care across England and Wales since 1985. As one of the UK's few remaining independent charitable hospital and care home operators, HMT exists to provide high-quality, compassionate care without commercial profit as the driving force.
HMT operates two independent private hospitals: Sancta Maria Hospital in Swansea and St Hugh's Hospital in Grimsby. Both provide planned surgical care across a range of specialisms, with all surpluses reinvested into improving services.
Our growing portfolio of care homes includes Coloma Court in West Wickham, Marie Louise House in Romsey, Norden House, and the St Quentin group of homes in Newcastle-under-Lyme, acquired in 2024. Across these sites, HMT provides residential, nursing, and dementia care for older people, with a commitment to dignity, continuity of care, and a home-like environment.
Beyond our own sites, HMT supports other charities in the social care sector who collectively operate a further 340 social care beds.
HMT is also an active funder of dementia research, working in partnership with charities and academic institutions on both pure and applied research. Our aim is to ensure that research translates into direct improvements in care for people living with dementia and their families.
We are regulated by the Care Quality Commission (CQC) in England and Healthcare Inspectorate Wales (HIW), and are proud members of the National Care Forum.
Registered Charity No. 292880