The Opportunity

Company: Nova Scotia Power

Department: Work in Asset Management - Customer & Grid Intelligence

Location: Halifax, NS (Hybrid)

Employment Type: Temporary, Full-time (12-month term)

Closing Date: July 16, 2026

At Nova Scotia Power, we’re focused on continuously improving how we serve our customers and operate our grid. We’re looking for a Continuous Improvement Engineer to join our Work in Asset Management (WAM) - Customer & Grid Intelligence team, an innovative group focused on reliability, efficiency, and customer experience.

In this role, you will report to the WAM Product and Continuous Improvement Manager and lead end-to-end improvement initiatives, working across teams to deliver data-driven solutions that strengthen operations and enhance customer outcomes. You will play a key role in advancing grid modernization, with a focus on achieving measurable, sustainable impact.

Key Elements Of This Role Include

Continuous Improvement

Lead improvement initiatives from initiation through implementation and sustainment using continuous improvement and project management methodologies, such as Agile and Scrum. Partner with business units to identify, prioritize, and execute process improvement opportunities focused on efficiency, cost reduction, and enhanced customer experience. Design and refine workflows to enhance efficiency, consistency, and customer experience. Facilitate process improvement workshops and collaborative working sessions. Coach and support team members in applying continuous improvement tools and methodologies. Develop clear, compelling business cases to support operational and customer-focused improvements.

Data & Reporting

Analyze and interpret data using tools such as SQL and Tableau to identify trends, diagnose issues, and generate actionable insights. Restore, maintain, and enhance dashboards and reporting tools, ensuring accuracy, functionality, and business usability. Develop and monitor key performance indicators (KPIs) to track operational and customer performance. Communicate insights and recommendations through clear, data-driven reporting and presentations.

Standard Operation Procedures & Stakeholder Collaboration

Develop, update, and maintain standard operating procedures (SOPs) and technical documentation across a wide range of operational areas. Build strong, collaborative relationships with stakeholders across the organization. Partner with teams to implement improvements and ensure they are aligned with business objectives and sustained.

These Skills Will Make You Successful

We recognize that experience can be gained in many ways. If your background aligns with the skills below, we encourage you to apply.

A Bachelor’s degree in Industrial Engineering, or equivalent experience in continuous improvement, process design, or operations. Approximately 3+ years of relevant experience; experience in the electric utility sector is an asset. Strong experience with SQL is required, while familiarity with Tableau and Lean/Six Sigma is considered an asset. Exposure to continuous improvement, project management, facilitation, or quality assurance practices is an asset. Professional Engineering designation (P.Eng) is considered an asset. Ability to gather, analyze, and interpret data to support recommendations and decision-making. The ability to translate data into clear, actionable insights. Solid computer skills and a willingness to learn new tools and approaches. A proactive, organized approach with the ability to manage priorities and deliver results. Confidence working independently and collaboratively within a team environment. A valid driver’s license and a willingness to support emergency power restoration efforts if required.

Learn more about our culture and values

At the Emera Group of Companies, you’ll be part of an inclusive, respectful workplace where everyone is welcomed and supported. Come build a career as unique as you are: making an impact from Atlantic Canada to the world. Your experience and perspective will help us to safely deliver cleaner, more reliable energy to our customers.

If working in an innovative environment, challenging yourself, and shaping a cleaner energy future inspires you, we want to hear from you. Apply by July 16, 2026 and let us know why this role is right for you.

The perks of joining our team? We offer:

Flexibility: Hybrid work model with one flexible remote workday. Health & Wellbeing: A comprehensive health plan, 24/7 access to virtual health care services for you and your family through Dialogue, access to a free on-site fitness centre, Employee and Family Assistance Program. Grow Your Career: Opportunities to advance within and between our affiliate companies, a focus on employee development and available learning programs. Community Engagement & Care: Corporate investments in the places where our people live and work, mentoring opportunities, fundraising-matching, volunteer programs, various committees and employee resource groups, and scholarships for children of employees.

Diversity, Equity & Inclusion at Emera

As one of Atlantic Canada’s largest publicly traded companies, we are ranked one of Canada’s Top 100 Employers, Top Employers for Young People and Top Diversity Employers. We know our success is driven by our dedicated teams and we strongly encourage applications from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles and members of the 2SLGBTQ+ community.

Applicants from these equity groups may self-identify through the online application process. We support candidates and employees with access and accommodation needs and encourage you to let us know when you require accommodation.

Recruitment & Promotion Policy

The success of the Emera Company is driven by its people: a strong team with a shared commitment to support the Emera Company mission and values. The purpose of our recruitment policy is to provide a consistent framework to support fair and equitable attraction, hiring, and retention of the best talent for vacant positions. We are dedicated to maintaining a fair hiring process that provides equitable opportunities to all our applicants and is guided by our company values.

If you have any questions about this opportunity or if you are experiencing any technical difficulty with the application process, please email careers@nspower.ca