End Date Sunday 12 July 2026 Salary Range £44,901 - £49,890 We support flexible working – click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary Financial Crime colleagues play a significant role in continuing to keep the bank and our customers safe from the impacts of financial crime. Using the subject matter expertise that comes with this function, we play an active leadership role in the Group’s Financial Crime Strategy development and delivery. The People Manager will direct a team of 10 to 15 colleagues ensuring a high quality, compliant and cost-effective service is provided to customers. Responsible for delivering Performance Management, Team Leadership, Continuous Improvement, Risk Controls and Change Management. Job Description SALARY: £44,901 – £49,890 pa LOCATIONS: Birmingham, Chester, Glasgow, Hove, Leeds, Manchester, Newport, Cardiff, Edinburgh, Halifax HOURS: Full-time – 35 hours per week WORKING PATTERN: You'll primarily work remotely in this role, giving you the flexibility to work from home. To support collaboration and connection with your colleagues, you'll need to be based within reasonable travelling distance of one of our hub locations and attend when required for business, team or customer needs. Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today. ABOUT THESE OPPORTUNITIES We have a couple of opportunities for Team Managers within our Financial Crime Operations team, which sits within our Economic Crime Prevention function. As a Financial Crime Team Manager, you’ll lead a team responsible for delivering high-quality, compliant financial crime activity, helping to protect our customers and the Group from financial crime risk. You’ll play a critical role in driving performance, developing your team and ensuring activity is delivered in line with regulatory expectations, risk frameworks and service standards. You’ll work closely with Senior Team Managers, operational leaders and specialist teams to ensure consistent delivery, strong controls and continuous improvement across the function. WHAT YOU’LL BE DOING In this role, you’ll: Lead, motivate and develop a team, ensuring high performance and engagement Manage day-to-day operations ensuring delivery meets quality, productivity and service expectations Deliver performance management through coaching, feedback and development planning Ensure activity aligns with Financial Crime policy, risk appetite and regulatory requirements Identify and mitigate operational risks, ensuring robust controls are in place Support and deliver operational change, contributing to continuous improvement initiatives Use MI and insight to monitor performance, identify trends and take corrective action Build strong working relationships with collaborators and partners across the business Support recruitment, onboarding and development of future talent Drive a culture of collaboration, accountability and continuous improvement within the team WHAT YOU’LL NEED We know that great talent comes from many backgrounds. While this role may reference a suggested range of experience in years, this is intended as a guide only. What matters most is that you can demonstrate the essential skills outlined. If you have relevant, transferable experience, we encourage you to apply. Essential: 3+ years of experience leading teams within Financial Crime, Risk or a regulated environment Proven ability to manage performance and develop high-performing teams Strong understanding of Financial Crime regulations, policy and operational processes Experience delivering against quality, productivity and service targets Strong communication skills, with the ability to engage and influence business partners Ability to identify risks and ensure appropriate controls are in place Experience using data and MI to drive decision-making and improve performance Desirable: Experience within specific Financial Crime disciplines (e.g. KYC, ODD, Investigations) Experience delivering or supporting operational change initiatives Exposure to audit, QA or governance environments Experience managing multiple priorities in a fast-paced environment ABOUT WORKING FOR US Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes… A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Flexible benefits you can adapt to your lifestyle 28 days’ holiday, plus bank holidays A range of wellbeing initiatives and generous parental leave policies Ready for a career where you’ll learn and thrive? Apply today and find out more! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.