Mail Clerk – Evening Shift

Grow your experience in a fast-paced insurance environment where your work helps keep critical operations moving every day. This on-site opportunity offers hands-on involvement with mail processing, digital imaging, cheque handling, and scanning technology while working in a collaborative team atmosphere that values accuracy, reliability, and continuous learning.

What is in it for you:

• Hourly salary of $16.75.
• 6-month contract with the potential for permanent employment.
• Full-time position: 37.50 hours per week.
• Weekday schedule from 4 pm-12 am (midnight).
• Training is scheduled on the day shift from 8 am-4 pm.

Responsibilities:

• Open, prepare, and categorize incoming mail while analyzing document content to identify the appropriate business area and work type.
• Redirect work accurately to the appropriate processing queues to minimize delays and potential financial impacts.
• Perform indexing and quality checks of front-end and back-end documents using client policy, account, group number, and client information.
• Process cheques and documents according to established procedures, including cheque verification, scanning, indexing, pre-deposit preparation, and deposits.
• Operate high-speed document scanners in a fast-paced environment while performing daily software and hardware troubleshooting.
• Provide front-line customer service while ensuring service levels are consistently met.
• Adapt to changing priorities and fluctuating workloads while maintaining speed, accuracy, and organization.
• Assist with projects, effort and time tracking, and administrative duties such as maintaining barcode stock, faxing, photocopying, filing, and managing mail and courier logs.
• Verify information on original documents and redirect imaged materials to alternate processing areas through AWD.
• Learn and process documents across all business unit lines within Imaging Services.

What you will need to succeed:

• High school diploma completion.
• Strong organizational and time management skills in a high-volume, deadline-driven environment.
• Strong attention to detail and accuracy.
• Ability to manage fluctuating workloads and establish short-term priorities.
• Ability to work independently as well as collaboratively within a team environment.
• Proficiency with Microsoft Office applications, web applications, and scanning equipment.
• Experience operating office equipment and troubleshooting minor hardware and software issues.
• Ability to maintain confidential information.
• Ability to prioritize tasks, multi-task effectively, and remain organized under tight deadlines.
• Ability to make sound decisions in a fast-paced operational environment.
• Ability to perform repetitive tasks while maintaining a high level of accuracy and efficiency.
• Flexibility to work different shifts.
• Ability to perform heavy lifting throughout the workday of up to 50 lbs.
• Strong communication and language skills with the ability to clearly understand and communicate information.
• Personable attitude and ability to contribute positively within a supportive team environment.

Why Recruit Action?

Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.