Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! The Manager, Procurement Operations role is a key leadership position, responsible for overseeing the daily execution, process optimization, and scaling of Lightspeed's global Procurement Operations function. The Manager, Procurement Operations acts as a vital partner to Finance leadership, ensuring spend visibility, maintaining budgetary controls, and supporting financial governance across the organization. Additionally, this role will build, mentor, and develop a high-performing team of specialists, fostering a culture of operational excellence and continuous improvement to support the company's ambitious growth trajectory. What you’ll be doing: Lead, mentor, and develop a high-performing team of Procurement Operations specialists, fostering a culture of operational excellence and continuous improvement. Oversee team workload, set clear performance objectives, and manage resource allocation to ensure high-quality delivery of procurement services and process efficiency. Drive team engagement and professional growth, serving as an advocate for the team within the broader organization. Support the execution and refinement of the procurement operating model, including intake, approvals, purchasing, and vendor onboarding processes. Lead the optimization and administration of procurement systems (e.g., Astra, Coupa, Ironclad), ensuring seamless workflows and strong user experience. Implement and administer procurement policies, governance frameworks, and approval structures in alignment with organizational requirements. Drive process improvements to reduce cycle times, eliminate bottlenecks, and improve stakeholder experience. Participate in Lightspeed’s Vendor Management program Establish and maintain procurement analytics and reporting, providing insights into spend, cycle times, savings, and operational performance. Partner with Finance leadership to manage spend visibility, ensure robust budget controls, and drive accurate PO processes and financial governance. Lead cross-functional alignment with Finance and Accounts Payable to standardize invoicing procedures, ensuring accurate Purchase Order (PO) referencing and timely budgetary reconciliation. Lead initiatives to improve data quality, visibility, and reporting accuracy across procurement systems. Lead audit, SOX, and compliance reporting by ensuring strong documentation and process adherence. Drive enablement across the organization through training, documentation, and stakeholder education. And a little bit of.... Identify opportunities to automate and streamline procurement processes through technology and tooling enhancements. Support cross-functional initiatives related to contractor onboarding, vendor lifecycle management, and procurement transformation. Act as a key partner to Procurement leadership in shaping the future operating model. Advocate for the Procurement team and increase visibility within the broader Finance and Operations organizations. What you need to bring: 5–7+ years of experience in Procurement Operations, Procurement, or related roles. 1–3+ years of experience in a leadership or supervisory capacity, with a track record of coaching and developing junior to mid-level talent. Proven ability to manage a team's workflow in a fast-paced, high-growth environment. Strong experience with procurement systems (Astra, Coupa, Ironclad, or similar tools). Experience designing and optimizing procurement processes and operating models. Extensive experience working with Finance, Legal, IT, and cross-functional stakeholders. As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position How you will succeed: Strengthen compliance with procurement policies and approval frameworks. High team retention and measurable growth in the team's ability to handle complex categories independently. Improve data visibility and reporting accuracy across procurement activities. Reduce procurement cycle times and improve process efficiency. Increase adoption and effectiveness of procurement systems and tools. Enhance stakeholder satisfaction with procurement processes. What will help you thrive in this role: Operational Excellence: Proven ability to design, scale, and optimize end-to-end procurement processes in a high-growth environment. Systems Thinking: Strategic mindset toward utilizing AI to automate manual workflows and enhance global operational efficiency. Analytical Rigor: Deep expertise in converting complex spend data into meaningful business intelligence and high-impact reporting for executive leadership. Change Management: Proven capacity to champion policy adherence and influence organizational behaviors across a wide range of cross-functional stakeholder groups. People Leadership: Committed mentor who prioritizes team professional development, drives high performance, and cultivates a supportive, high-trust culture. Strategic Delegation: Skillful balance of providing high-level direction while empowering team members to maintain full ownership of their specific categories and results. Emotional Intelligence: Adept at navigating organizational dynamics and sustaining team engagement during periods of operational pressure. We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try! Be a changemaker You’ll enjoy: A flexible work environment that empowers you to do your best work A culture that celebrates performance The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard Career-defining opportunities Plus benefits designed to keep you happy, healthy and fulfilled. Flexible paid time off and remote work policies Equity options, because this is your company too Contributions to your pension plan. Your future matters Training opportunities to grow your skills and career Health and wellness credit so you feel your best Time off to volunteer and give back to your community Interest groups, employee led networks, social committees to sponsored sports teams Computer purchase program to get your personal Macbook Enhanced parental leave to support growing families Fuel your growth. Find your people. At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $90,000 TO $120,000 CAD. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off. Please note that this compensation information is solely for candidates hired to perform work within Ontario (update to BC if posted in Vancouver) and reflects the amount Lightspeed is willing to pay at the time of this posting. This role represents an existing vacancy at Lightspeed. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our recruiting and hiring teams. #LI-TL2 To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.